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resolve

Automating Employee Offboarding: Simplicity Just One Click Away

Mar 26, 2026 By Derek Pascarella In Resolve
Employee offboarding looks simple from the outside. Someone gives notice, HR processes the paperwork, and IT handles the rest. In practice, "the rest" is where things get complicated. A single departure can touch dozens of systems, and the handoffs between them (between HR and IT, between tools, between teams) are exactly where access stays on longer than it should, steps get missed, and audit findings show up months later.
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The Role of Automation in Modern Financial Planning

The Role of Automation in Modern Financial Planning

Mar 26, 2026 By OpsMatters In OpsMatters
Look, the financial sector's evolving at breakneck speed. If you're clinging to manual processes, you've probably noticed the pressure mounting. Today's financial planning landscape bears little resemblance to what existed even five years ago. Clients demand immediate responses, markets pivot without warning, and honestly, spreadsheet mistakes just aren't acceptable anymore.
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Resolve's Agents of IT podcast - Ep. 15 - Nora Osman, CEO of Norvana

Mar 25, 2026 By Resolve In Resolve
What separates average IT support from truly exceptional service? In this episode of Agents of IT, Ari Stowe sits down with Nora Osman, CEO of Norvana, to unpack how the best organizations are transforming service delivery by combining AI, automation, and human empathy. Nora shares real-world lessons from leading large-scale service transformations, including how a simple shift in perspective turned a struggling service desk into a high-performing customer experience engine. Her approach is clear. Technology alone is not enough. You need context, empathy, and purpose.
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How to Automate Your Entire Cloud Deployment Lifecycle with IaC

How to Automate Your Entire Cloud Deployment Lifecycle with IaC

Mar 25, 2026 By OpsMatters In OpsMatters
In today's digital world, businesses depend on cloud infrastructure to run applications, manage data, and deliver services smoothly. However, managing cloud environments manually can quickly become complex and time-consuming. Teams often deal with repeated tasks, inconsistent setups, and unexpected errors.
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puppet

CMMC Requirements for 2026: How to Stay CMMC 2.0 Compliant & Prove Maturity at Any Level

Mar 24, 2026 By Robin Tatam In Puppet
CMMC requirements have been shifting recently, with a new version of the Cybersecurity Maturity Model Certification (CMMC 2.0) and distinct levels requiring distinct controls. Mandatory for practically any organization doing business with the US Department of Defense (DoD), CMMC is unavoidable all along the DoD’s supply chain.
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AI in DevOps: How MCP and Puppet Are Changing Infrastructure Automation

Mar 24, 2026 By Perforce Puppet In Puppet
AI adoption in DevOps is accelerating, but trust, accuracy, and real-world usability still matter. In this conversation, Jason St-Cyr sits down with Jessica Gao, Product Manager at Puppet, to unpack how AI is actually being used in infrastructure and operations teams today, and what’s changed over the last 12–18 months. They dive into why enterprises are moving past generic code generation tools and toward domain-specific, MCP-powered AI that integrates directly into existing workflows.
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resolve

What Is IT Automation & Orchestration (and How Do I Get Started)?

Mar 24, 2026 By Derek Pascarella In Resolve
So, you've been tasked with automating one or more of your tedious, time-consuming IT processes… but what exactly does that mean? And perhaps more importantly, where on earth do you start? IT automation and orchestration can cover a broad spectrum of potential use-cases, ranging from the Service Desk to the NOC, to Infrastructure, and well beyond.
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logicmonitor

Autonomous IT: What It Is and How to Get Started

Mar 23, 2026 By Sofia Burton In LogicMonitor
Autonomous IT is the operating model where systems detect, decide, and act so your engineers spend less time fighting fires and more time defining what ‘good’ looks like. On a typical day, a mid-size enterprise generates tens of thousands of alerts across on-prem infrastructure, multiple clouds, and AI workloads, including every endpoint. Most of them don’t need a human. A few of them do, and telling the difference, fast enough to matter, is where IT teams are losing ground.
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Resolve's Zero Ticket Minute - Ep. 15 #agenticai #itautomation #aiautomation

Mar 20, 2026 By Resolve In Resolve
Agentic AI can act, decide, and resolve on its own. Powerful, but it comes with real risk. Without the right guardrails, autonomy can lead to data exposure, compliance issues, and unintended actions at scale. This episode shows how to keep control with governed, deterministic automation.
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Resolve Reels - Ep. 1 - The Agentic API Caller

Mar 19, 2026 By Resolve In Resolve
What if you could go from request to result, instantly? No workflows to build. No APIs to chain. Just describe what you need. Resolve handles the rest. It selects the APIs, orchestrates the steps, and delivers the outcome in real time. This is agentic automation in action. Welcome to the Autonomous Enterprise. Watch now and see it in action#AgenticAI.
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