Operations | Monitoring | ITSM | DevOps | Cloud

According to ABC News, there has been a 600% rise in security intrusions during the COVID-19 pandemic, which is expected to double before 2025. In many circumstances, admins and technicians either intentionally or unintentionally play a part in the process of derailing the organization’s strategy for success. In order to prevent such mishaps, MSPs need a recovery plan to recuperate from any unfortunate accidents or cyberattacks.

Business analytics and business continuity go hand in hand. Microsoft 365 as well as Azure services are used by companies around the globe to achieve better business outcomes. Learn why a hybrid approach to Azure and Microsoft 365 monitoring can be beneficial and what steps to take to get clear insights into SLA fulfillment.

Digital Transformation is, nowadays, a buzzing world in industry, which everybody wants to utilize and apply in their business. Nevertheless, it is also starting to be a major cause of confusion, empty promises and big words with no real impact on business performance. Why is there such an extreme dichotomy in the most important enabler for our Future Digital Energy Systems? According to McKinsey, Deloitte and many more consulting companies, over 70% of digital transformation initiatives have failed.

A CI/CD pipeline is the most fundamental component of automated software development. While the term has been used to describe many different aspects of computer science, at CircleCI, and within much of the DevOps industry, we use “pipeline” to illustrate the broad applications of behaviors and processes involved in continuous integration (CI).

According to Gartner, the global cloud ITSM market is expected to grow to over $12 billion by 2025. ITSM now is more important than ever (even more so, after the pandemic), and industry leaders agree. What does this mean for ITSM professionals? This blog details how the ITSM profession evolves and what technical and interpersonal ITSM skills professionals will need to excel in 2022 and beyond.

Pricing is a complex topic matter, and there’s no one-size-fits-all approach to pricing. Few things impact growth and revenue as much as your pricing. Finding the right balance between value and revenue will make or break your business. While most founders have a clear product vision and have thought through things like their go-to-market strategy or hiring plans, surprisingly, few have an idea about what their pricing should look like.