Operations | Monitoring | ITSM | DevOps | Cloud

Visibility without control is just expensive awareness. Most IT teams can see when something’s wrong, but can’t easily tell who’s affected, why, or what to do next. In other words, they lack real control. In this in‑depth session, LogicMonitor’s Callum Brown and Brandon Delap showed how to move past that.

Only 14% of CFOs can prove AI ROI. OpenAI’s gross margin fell from 40% to 33% in 2025, well below its 46% target. Even the AI providers cannot reliably predict what AI will cost. Companies are scaling AI faster than they can measure it: more tokens, more agents, more model calls, more spend moving through systems finance cannot yet see. Every board is asking the same question: What is this AI investment returning? Most companies cannot answer it. The ones that can will compound their advantage.

Gartner forecasts $2.6 trillion in global AI spend this year. Most of it lands in invoices that don’t connect dollars to the developers who spent them, the customers they served, or the features they shipped. AI billing is a mess. CloudZero is the financial control plane for AI spend. Three capabilities, available today, reveal the by-customer, feature, and developer ROI of AI: 1. Real-time Spend: Capture every dollar spent on AI, at the source. 2.

Autonomous IT shifts enterprises from reactive to proactive operations“By combining AIOps, agentic AI, predictive analytics, and self-healing automation, Autonomous IT helps organizations detect issues early, automate remediation, and prevent downtime before it impacts customers or revenue.

Most network teams monitor uptime. A lot of them track CPU. Almost none of them consistently monitor memory utilization on routers, firewalls, and switches, and that gap causes more unexplained outages and intermittent issues than most people realize.