Operations | Monitoring | ITSM | DevOps | Cloud

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Learnings from ServiceNow's Proactive Response to a Network Breakdown

ServiceNow is undoubtedly one of the leading players in the fields of IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). When they experience an outage or service interruption, it impacts thousands. The indirect and induced impacts have a multiplier effect on the larger IT ecosystem. Think about it. If a workflow is disrupted because of an outage, then there are large and wide ripple effects. For example: The list goes on.

Zia prediction capabilities, a few enhancements to the Purchase module, and more - ServiceDesk Plus

In this video, our product experts unveil some exciting features and enhancements that can make your ServiceDesk Plus experience even better. From tapping Zia's predictive intelligence to power up your service desk to learning how to monitor and manage software usage across your network, watch this video to learn what's in store for you.

Elevate Your Database Performance: The Power of Custom Query Monitoring With DX UIM

In today's data-driven world, while new storage solutions and data lakes continue to emerge, many companies still use traditional databases with specific needs for tracking activities. Custom queries, tailored to particular applications or use cases, are crucial for identifying performance bottlenecks, slow-running queries, and resource-intensive operations.

Feature Friday #24: Augments - host_specific.json

You probably know about the def.json Augments file. However, are you familiar with host_specific.json? The def.json Augments file is read, if it’s adjacent to the policy entry. As such, this file is generally distributed as part of the policy set. Its settings apply to all hosts that receive and run the policy. The host_specific.json Augments file, is on the other hand loaded from the $(sys.workdir)/data/ directory. And it is expected to be independent from the policy.

Ep. 25 Apache Kafka and Beyond: Exploring Open Source Frontiers

In this episode of the Cloud Control podcast, host Shon Harris interviews Andrew Mills, a Senior Solutions Architect at Instaclustr by NetApp. They discuss open source data solutions, particularly focusing on Apache Kafka and its surrounding ecosystem. Andrew shares his journey in the tech industry, his experience with open source technologies, and his role in helping organizations adopt event-driven architecture and become cloud-native. He emphasizes the importance of being curious and continuously learning from mistakes.

Ep. 26 An expert's guide to navigating CloudOps certifications with Andrew Brown

In this episode, host Shon Harris interviews Andrew Brown, CEO and founder of ExamPRO, a platform offering “Cloud Obsessed Certification Training”! Andrew shares his journey of creating ExamPRO and discusses the changing landscape of certifications in the tech industry. He emphasizes the importance of practical knowledge and building projects, rather than solely relying on certifications.

Exploring User Workspace Management and its Capabilities

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere. Exceptional employee experiences Any device. Any location. Ensure proactive, efficient service so employees can work how they want.

Zebra Rugged Tablets in Manufacturing | Zebra

Augment your manufacturing plant floor with Zebra rugged enterprise tablets. There are numerous use cases on the plant floor where rugged tablets can help make decisions and complete tasks faster than ever, saving time and money. With mobile access to data, workers can get more done in a day, reducing labor costs and increasing production, quality and workforce productivity.