Help Wanted: New Remote Work Roles Blur Lines b/n IT & HR
Fair warning, I tried to avoid using the obligatory good news, bad news opener for this article, but I couldn’t help myself. It’s just that we sort of are living in the age of good news, bad news. Especially when it comes to IT support and remote work. So here it goes. First, the good news: If you work in IT support, your colleagues need your expertise now more than ever before.