What are availability and uptime metrics and why should you measure them? In the past, development teams pushed new features, and operations teams handled issues as they arose. However, as more businesses pivot to a DevOps infrastructure, all IT teams work side by side throughout an application’s lifecycle, from coding and testing to deployment and monitoring.

If your gross margin is lower than 60-90%, you have a weaker SaaS margin than you’d want. This margin can turn away investors, limiting the amount of capital you can raise to fund growth. Here’s the deal. It may not be a revenue issue. It may be that you are not monitoring the right SaaS metrics. The result: you are probably spending too much. You are probably also unaware of whether this reflects growth or simply overspending, thus ruining your budget and ROI.