Operations | Monitoring | ITSM | DevOps | Cloud

The Three Most Common Sales Mistakes MSPs Must Avoid

The theme I wish to explore in this year’s series of blog posts is how to be a better salesperson and how to build a better sales model. Each month I will explore a particular sales struggle that may be impacting your sales success and provide a few insights and actionable strategies that can be implemented to help you or members of your sales team overcome these challenges so that you can become more effective in your role.

An SRE's Most Important Skill? Communication

I wish someone had told me that I shouldn’t hop between frameworks. Just like learning four programming languages in your first year, in my experience spending time content switching as a beginner is wasted effort. If I’d spent a solid year learning how to deploy services on AWS, then when it was time to learn Azure, I’d see more similarities than differences and find it a lot easier to pick up a second public cloud.

AI on Public Cloud with Open Source

AI is at the heart of a revolution in the technology space. Organisations from all industries are looking for ways to put AI to work. Once they have finalised use case assessment, their next question is typically related to the environment they will use to develop and deploy their AI initiatives. They often prefer the public clouds as an initial environment, because of the computing power and ability to scale as projects mature. In addition to the infrastructure, enterprises need software where they can develop and deploy the machine learning models.

How to combine POMs (Page Object Models) with Playwright Fixtures for better developer experience

Page object models (POM) are common to encapsulate test automation logic and improve code readability. Learn in this video how to combine POMs and Playwright fixtures for effective end-to-end testing and synthetic monitoring with an excellent developer experience. Got questions? Join the Checkly community Slack. And tune in next week for more on Playwright, Synthetic Monitoring, and API Monitoring. Happy testing!

How Incidents Foster Leadership

To become battle-tested, you need to go through battles, not just read books or mentor newcomers. Both are helpful but the stakes are low. On the other hand, high stake jobs, such as running a big project or managing a team, are hard to get when you lack experience. So how can we solve this dilemma? Enter incident response.

A Beginner's Guide to Setting Up Status Pages with Uptime.com

Imagine your website or service suddenly goes offline, and, somehow, you’re the last one in the loop. Not the best start to your day, wouldn’t you say? This is where the hero of our narrative steps into the spotlight: status pages. These powerful tools are more than just digital canaries in the coal mine; they are the beacon of transparency and trust for your users, signaling that you’re on top of things—even when things go topsy-turvy.

How AI and Machine Learning are Revolutionizing the Research Process

The advent of Artificial Intelligence (AI) and Machine Learning (ML) has been nothing short of transformative. Scholars across disciplines are leveraging these technologies to analyze data quickly and accurately, opening new frontiers in knowledge and understanding. The traditional research process, often laborious and time-consuming, is evolving into a more efficient and dynamic practice thanks to the computational power of AI and ML. For example, students who turn to specialized services with requests such as "Write my paper for me" can receive academic papers much faster, thanks to AI.
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How CloudFabrix Telco Service Assurance Uses Multi-Protocol and Multi-Layer Correlation to Improve Service Delivery

Telco service providers face a unique set of challenges when it comes to service delivery. Their networks are complex and heterogeneous, and they need to be able to correlate events from multiple protocols and layers in order to quickly identify and resolve problems.