Operations | Monitoring | ITSM | DevOps | Cloud

Professional Services Automation (2022 Guide)

Professional services automation can radically transform the potential of your organization. By tapping into the power of workflow automation solutions, you can accelerate critical business processes and reduce the need for team members to complete tedious and repetitive tasks. If you want to get more done with less, workflow automation is the answer. For a professional service business, ensuring your workforce spends as much time as possible on client-facing tasks is critical to success.

December/2021 - CVE-2021-44228: Log4Shell Remote Code Execution Mitigation

This post will be updated over the next several days. Recently, a Remote Code Execution vulnerability was discovered in the Apache Log4J library. This vulnerability, which is tracked in CVE-2021-44228, dubbed Log4Shell, allows attackers to execute arbitrary code on affected systems. While HAProxy Enterprise, HAProxy ALOHA, and other products within the HAProxy Technologies portfolio are not impacted by this (they do not use the Log4J library at all), you can use them to block the attack.

Getting started with Process Killer attacks

Modern applications come in a variety of forms–monoliths, microservices, serverless functions, and containers to name a few–but at the heart of all of these are processes. Processes are the fundamental unit of execution that we use to run programs, and although we need processes to run our applications, software engineers rarely think about them.

Business continuity after a ransomware attack: the case for end-to-end encryption

Imagine the scenario: you get an urgent call from one of your customers. All her files seem to be corrupted. And then there’s that email demanding payment via Bitcoin for restoration. She needs your immediate help to get her business up and running. Later on, she’ll demand to know how you let her business be vulnerable to this attack. You had installed firewalls, required strong passwords, and conducted email phishing drills—and still your customer was attacked.

2021 AWS Outage and How To Prevent Your Websites and Applications From Being Impacted

December 7 started as a typical, but busy, pre-holiday weekday. This included a mix of booming online retail sales ($33.9 billion spent during cyber week), packages flooding delivery services, and high online traffic. But much of that quickly came to a crawl. An outage of the AWS us-east-1 cloud region changed the good fortune for many websites and applications and impacted the lives of consumers across the United States and parts of Europe.