Manual incident management is an enormous challenge facing today’s enterprises. It wastes time and money, and often results in unhappy customers who have to deal with unreliable services because of persistent, unresolved issues. Manual ticket generation can take 20 to 30 minutes, and routing another 90—assuming the ticket is delivered to the right team.
Welcome to the Cloud 66 Changelog. These are the changes that have gone out this month.
New research by Inmarsat, the world leader in global mobile satellite communications, reveals that investment in the Internet of Things (IoT) is set to overtake cloud computing, next generation security, big data analytics and other digital transformation technologies in the near future. Respondents drawn from multiple industries reported plans to invest the greatest proportion of their IT budget on IoT projects over the next three years.
Calico Cloud is an industry-first security and observability SaaS platform for Kubernetes, containers, and cloud. Since its launch, we have seen customers use Calico Cloud to address a range of security and observability problems for regulatory and compliance requirements in a matter of days and weeks. In addition, they only paid for the services used, instead of an upfront investment commitment, thus aligning their budgets with their business needs.
