Learn about and see how PagerDuty, Salesforce Service Cloud, and Slack empower collaboration across your organization to accelerate time to resolution. Proactively improve customer satisfaction in real time and break down silos to connect customer service teams with engineering teams to address incidents quickly when seconds matter. Enjoy greater control when resolving issues and anticipating customers' needs through an incident command console that gives customer service agents and stakeholders instant updates on critical, customer-impacting issues.

PagerDuty's new service profile enhancements allow you to better command and control incidents directly from the Service Profile. Now you can perform bulk actions on incidents like acknowledge or resolve, search by incident ID, add and view change integrations, browse resolved incidents, view related escalation policies from the service profile header, and more.

Learn more about PagerDuty's Collaboration Applications that help you streamline incident remediation. Enjoy these demos of our latest updates to our PagerDuty Slack and Microsoft Teams Applications including the Webhook Migration Tool, Stakeholder Updates, and Resolution Notes.

Learn about how you can speed up resolution times with Automated Diagnostics. Automate away as much manual toil as possible to increase team productivity so teams can work more productively. Learn about how teams across the organization can embrace workflows that help to diagnose and remediate incidents.

Learn how PagerDuty can help an organization manage incidents and get ahead of customer issues that occur with their product website. #IncidentResponse #CustomerSupport