At the beginning of April 2022, a massive disruption in CircleCI caused large portions of their cloud offering to be unavailable for users worldwide. It occurred after CircleCI deployed a change to its front end and an auto-vacuum job on one of its core databases. Due to this outage, CircleCI users were unable to run tests and deploy code. After the incident, CircleCI promised to prevent these kinds of disruptions in the future.
Logging is the process of keeping records of activities and data of a software program. It is an important aspect of developing, debugging, and running software solutions as it helps developers track their program, better understand the flow and discover unexpected scenarios and problems. The log records are extremely helpful in scenarios where a developer has to debug or maintain another developer’s code.
There’s a familiar saying: garbage in, garbage out. For ITOps, this directly applies to data engineering. BigPanda’s Area Vice President of Value and Adoption, Craig Ferrara, says the importance of data hygiene—putting good data in to get good data out—is the core of data engineering, and it requires ITOps to take a look at their data before integrating with an AIOps solution.
We’ve all been in the situation before: it’s Friday at 5 PM and the only on-call engineer available to handle incidents is about to hit the slopes. Unfortunately, at that very moment, a customer reports to support that they are unable to access the company’s ecommerce website to complete a purchase. Internal monitoring systems seem quiet and services appear available on internal health dashboards.
