Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty for Customer Service Operations

Oct 24, 2023 By PagerDuty In PagerDuty
Provide relevant context to solve customer problems. Customer service representatives need relevant historical context in order to accurately and quickly resolve the issue at hand. Reduce the impact on your customers by layering monitoring data from technical resources across your organization with data from customer calls and other systems of record—so you have a holistic view of an issue and can identify the right solution quickly.
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Ivanti Neurons for HR

Oct 24, 2023 By Ivanti In Ivanti
To view all Ivanti Demos please click here. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.
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pandora fms

What is Service Desk and how does it help IT departments?

Oct 24, 2023 By Pandora FMS team In Pandora FMS
Skilled IT leaders understand that consistent and sustainable growth comes with a number of significant challenges. Developing IT growth requires a cohesive strategy that aligns perfectly with the engine of that operation: And that is Service Desk, the undisputed main character of this journey.
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puppet

Policy as Code Tools + Examples to Make Better Infrastructure Easier, Anywhere

Oct 24, 2023 By Puppet In Puppet
You’re scaling your IT infrastructure so you can do more – deploying across clouds and data center, adding servers, coding like crazy. Great! But how do you keep it all from falling apart? Policy as code is an approach to managing IT that strategically leverages infrastructure as code (IaC) and compliance as code to manage consistent policies across complex IT environments. Sounds perfect, right?
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Kubernetes Unpacked: Driving Enterprise Success with Cloud-Native

Oct 24, 2023 By StackState In StackState
Supercharge your production timelines by watching "Kubernetes Unpacked: Driving Enterprise Success with Cloud-Native Architecture." In this video, Andreas Prins, StackState's CEO, investigates why Kubernetes has emerged as the leading OS of the cloud and delves into why businesses worldwide are choosing it as their container orchestrator.
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atlassian

Introducing enhanced webhook security

Oct 24, 2023 By Edmund Munday In Atlassian
We are excited to announce webhook secrets, a powerful new feature that will provide an extra layer of security for your webhook payloads in Bitbucket Cloud. With the ability to add secrets to webhooks, you can now sign webhook payloads to ensure they are coming from Bitbucket Cloud and protect against unauthorized access.
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Cribl

Using the Cribl API - Part 1

Oct 24, 2023 By Jon Rust In Cribl

Cribl’s interface is Super Neato: Reactive, beautiful, and easy to use. But sometimes you need to access settings and configurations programmatically. The good news is that interactive API docs are baked into your Cribl instance. The better news is that everything that happens in the GUI is making API calls. With your browser’s developer mode, you can easily take a peak behind the curtain to see exactly how the API was called and what the payload looked like.

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