Operations | Monitoring | ITSM | DevOps | Cloud

In today's complex, multi-cloud environments, IT and engineering teams are under increasing pressure to respond to errors affecting their entire system. Therefore, IT operations, DevOps, and SRE teams are all striving to gain complete observability across these increasingly complex and diverse computing environments. But what exactly does observability mean?

Regardless if you work for a large enterprise or a small organization, sustainability is an ITSM trend that you need to be aware of. There are plenty of sustainability initiatives for businesses that have been flourishing for quite some time now, so it’s time to catch up. But first of all, you might be wondering how is this important to you in an IT service management (ITSM) role. And that would be a valid question. Of course, sustainability is bigger than the ITSM or IT space.

The world is getting back to normal… I attended my first conference after three years of almost no travel and Gartner did not disappoint. The Gartner IT Symposium//Xpo™* drew thousands of attendees to Orlando, Florida from around the globe and I think everyone was as excited (and - a bit - nervous) as I was to be back together again. As Gartner does annually, they identified Top Strategic Technology Trends for 2023.

From harmful malware attacks to data breaches, there are many problems that will arise if you don’t manage your endpoints. As a matter of fact, a report on endpoint security by Expert Insights states, “68% of organizations have experienced one or more endpoint attacks that successfully compromised data and/or their IT infrastructure.” Protect your organization from threats by learning more about and implementing endpoint security management.

My colleague Baptiste previously published an article on how to protect cookies while offloading SSL. I recently encountered a customer who wanted to achieve a very similar goal but using a more recent HAProxy Enterprise version. This post will explain the best practices for how to secure your cookies using HAProxy Enterprise.

Welcome to the concluding blog of this mini-series on tapping into the fourth industrial revolution. In Part I, we introduced and assessed the current status in the IT and OT domains. In Part II, we discussed the automation pyramid of modern factories and the need to adopt a more holistic approach toward closing the divide.

Is Telegraf too big for your device? Too many plugins in one binary getting you down? Let me introduce you to the Telegraf custom builder – the new tool for reducing Telegraf’s overall memory and disk footprint. In this blog, we will discuss the “what, why, when” and also how to use the new custom builder.