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8 Leaps To Leader in the 2020 Gartner Magic Quadrant for ITSM Tools Report

This year Ivanti was placed in the Leader quadrant in the 2020 Gartner Magic Quadrant for ITSM Tools report. After a long and tough journey moving from Niche, to Innovator, to Challenger, we made it to the quadrant that is magic: the Leader quadrant. Obviously we’re thrilled. Having reached this point, I thought I would spend time here explaining what the MQ really means and why Ivanti’s move to Leader is so significant. (Disclaimer: this is not a Gartner authored article.

Ivanti Adds New Ivanti Neurons Innovations: Ivanti Neurons for Patch Intelligence and Ivanti Neurons for Spend Intelligence

It's been an exciting week at Ivanti! On Wednesday, we announced enhancements to the Ivanti Neurons platform. We added new Ivanti Neurons innovations (powered by machine learning) to improve security posture and optimize asset spend. Ivanti Neurons for Patch Intelligence helps enable organizations to achieve faster SLAs for their vulnerability remediation efforts via supervised and unsupervised machine learning algorithms.

Introducing the Snowflake Enterprise plugin for Grafana

Snowflake offers a cloud-based data storage and analytics service, generally termed “data warehouse-as-a-service.” The main benefit of Snowflake is that you pay for compute and storage that you “actually use,” so it’s not “just another database.” Snowflake has become very popular over the last few years, culminating in a huge IPO just a couple of weeks ago, by allowing enterprise users to affordably store and analyze data using cloud-based hardware and software

Introducing Splunk Real User Monitoring (RUM)

A few days ago, I tried ordering lunch from a local restaurant. I went online, spent time looking at their menu, chose a few items, clicked “submit” and… got an error message. This experience is not unique. Earlier this week, when I tried to read the news, I got a message saying they’re experiencing a technical issue. You can see both messages below: We’ve all experienced such situations, and they can be very frustrating.

Accenture and ServiceNow reimagine the future of business

Accenture and ServiceNow’s new partnership accelerates digital transformation and time to value for customers. Today’s business environment demands digitization. Specifically, digital workflows that transform how employees work, how customers receive service, and how work, well, flows. That’s because in the COVID-19 era, organizations are under pressure to innovate faster, reduce costs, improve productivity, and meet their customers’ needs.

GitHub Plugin 2.0 release

We’re excited to announce the release of GitHub Plugin version 2.0, which adds some new features that increase productivity and reduce the need to context switch between Mattermost and GitHub. As usual, our open source community members have played a key role in developing all of these features and I’d like to say “Thank You!” for their help. Our GitHub plugin is one of the most popular integrations on Mattermost and we use it every day as part of our development process.

Bringing rich and real-time infrastructure monitoring to Netdata Cloud

The Netdata Agent is well-equipped to solve monitoring and troubleshooting challenges for single nodes. We love that the Agent is so valuable to our users, but Netdata Cloud is designed for infrastructure monitoring. That’s why we’re working so hard to offer even more capabilities and help users monitor and troubleshoot infrastructures of all sizes, entirely for free!