In today's fast-paced digital landscape, incident management is crucial for maintaining operational excellence. During this process, on-call management models play a critical role in promptly addressing and resolving incidents. On-call management involves the organization of teams to ensure prompt response and resolution of incidents and is necessary to streamline incident resolution, ensure 24/7 availability, and allow for fair and transparent on-call rotations.
In the increasingly digital world, tech-savvy professionals strive to maintain reliable and efficient operations that ensure customer satisfaction and uphold trust. Incident Management is an essential component in achieving those goals. This article delves into the complexities of Incident Management, highlighting essential tools and processes that contribute to effective response and resolution strategies.
In incident management, staying ahead of the curve is crucial, and that's what we're doing with our latest suite of features designed to streamline your workflow and enhance your response capabilities. Furthermore, you have provided numerous excellent suggestions during this period. We value your feedback and invite you to reach out to us at support@ilert.com to share your experiences with ilert.
The European Commission has introduced the Digital Operational Resilience Act (DORA) to bolster the digital infrastructure of the financial sector within the European Union (EU). As part of the EU's wider digital finance strategy, DORA's objective is to create a comprehensive framework governing digital operational resilience. Financial institutions must ensure full compliance with DORA by January 2025.
Network monitoring and alerting provide the foundation for efficient IT operations and cyber resilience. By keeping track of the status and performance of network infrastructure and applications, network monitoring tools can automatically generate alerts when defined thresholds are exceeded or specific events occur. These network monitoring alerts allow IT teams to detect outages, performance degradation, and potential security incidents so they can respond swiftly to minimize disruption.
This post introduces the Pandora FMS monitoring solution and how to integrate it with ilert to establish reliable alerting. The guest post is written by Sancho Lerena, the CEO of Pandora FMS.
It is time to sum up the product updates that we introduced during summer 2023. As always, our focus has been on minimizing limitations in the incident response process and accelerating the workflow from acknowledgment to resolution. We invite you to contribute to the ilert roadmap by submitting your feature and improvement ideas here.
This post will introduce Checkly, the synthetic monitoring solution, and their monitoring as code approach. This guest post was written by Hannes Lenke, the CEO, and co-founder of Checkly. First, thanks to Birol and the ilert team for the opportunity to introduce Checkly. ilert recently announced discontinuing its uptime monitoring feature and worked with us on an integration to ensure that existing customers could migrate seamlessly. So, what is monitoring as code and Checkly?
IT-Incident Management - a hot topic and more important than ever in the digital age. Companies are increasingly relying on technology to maintain their operations, as any downtime can have catastrophic consequences. On average, one minute of downtime costs $9,000. Therefore, an efficient and especially organization-specific incident management system is essential. However, there are many components and options in incident management, so what software stack should you use?
This post highlights some of the features and improvements that we have released in the last two months. If you want to submit your own ideas or vote on existing feature requests, you can now use our public roadmap at roadmap.ilert.com.
