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Unlocking the Power of SEO: A Guide for MSPs

Search Engine Optimization (SEO) is a powerful but often underutilized marketing technique for Managed Service Providers (MSPs). In this blog post, we will explore the significance of SEO for MSPs and how using an online marketing tool like SEMrush can help you conduct in-depth keyword research to optimize your websites for driving more business. This blog is NOT endorsed by SEMrush, it is just the preferred online marketing tool of the presenter.

Unified Endpoint Management Strategy Complete Guide

Unified endpoint management is a growing market, and IDC predicts it will grow from $3.4 billion in 2019 up to $4.9 billion in 2024. This market growth is due to a variety of factors such as the Bring Your Own Device (BYOD), Choose Your Own Device (CYOD), and Internet of Things (IoT) trends. Data security is also a growing concern and the number of devices continues to increase each year, plus there is a high volume of data sharing across these organizational devices.

Quantifying the value of AI-powered observability

Organizations saw a 243% ROI and $1.2 million in savings over three years In today’s complex and distributed IT environments, traditional monitoring falls short. Legacy tools often provide limited visibility across an organization’s tech stack and often at a high cost, resulting in selective monitoring. Many companies are therefore realizing the need for true, affordable end-to-end observability, which eliminates blind spots and improves visibility across their ecosystem.

Demystifying Network Availability: What It Is & How to Improve It

In the high-stakes world of network admins, where the flow of data and communication is the lifeblood of modern organizations, the concept of network availability stands as a pillar of paramount importance. For network administrators, it's not just a buzzword; it's a critical measure that directly impacts the success and efficiency of the networks they manage.

For the Kubernetes Value Line Look to Open Source Innovation

Kubernetes has emerged as a transformative force, reshaping the way organizations develop, deploy, and manage applications. Adoption of containers and Kubernetes has ballooned in the past years, as heralded by everyone from the Cloud Native Computing Foundation (CNCF) itself, to the vendors offering their Kubernetes wares, to the research firms that track trends in enterprise technology adoption.

9 Tips for a Successful Transition to Cloud-Based ITSM

Today, organizations of all sizes heavily depend on Information Technology Service Management (ITSM) solutions to elevate operational efficiency and customer satisfaction. The advent of cloud technology has presented a jaw-dropping opportunity for numerous businesses, given the benefits that cloud-based ITSM solutions provide.

How does your AWS environment stand up to the MITRE ATT&CK framework?

In today’s digital age, adopting public cloud platforms like Amazon Web Services (AWS) security means reinforcing them. AWS is a complex and versatile platform. When problems or security incidents arise, it's important to have a systematic approach to investigation and analysis or it can quickly become noisy with lots of false positives. This is where the Adversarial Tactics, Techniques, and Common Knowledge (MITRE ATT&CK) framework can help.

VMware Horizon Monitoring

In the world of virtualization, VMware Horizon is a name that every expert is familiar with. This powerful platform has revolutionized the way employees access their desktops and applications, creating an unparalleled digital employee experience (DEX). With features like Virtual Desktop Infrastructure (VDI) and Desktop as a Service (DaaS), VMware Horizon has become the go-to solution for organizations looking to streamline their IT infrastructure.

Customer Setup Workflow: Best Practices For Onboarding Customers

Customer onboarding is a critical first step in cultivating long-term customer success. ‍ This process sets the foundation of your entire customer relationship, presenting an opportunity to impress, engage, and retain your clients. ‍ If executed correctly, a thoughtful onboarding process can significantly enhance customer satisfaction, encouraging them to remain with your business and become advocates of your products and services. ‍ ‍