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Automated Process Workflows: Why They Matter and Key Elements

When it comes to creating automated process workflows, there is no shortage of tools on the market. StartingPoint is a great example of a workflow automation platform that makes it easy for even the most non-technical users to create automated process workflows in just a few simple clicks. ‍ The real magic happens when you define a sequence of tasks for the tool to follow, achieving a specific goal with machine-like efficiency and precision. ‍ ‍

CloudZero's New Logo: A Commitment To Finding Order Within The Chaos

In the last decade-plus, the cloud has undergone a torrid evolution. Born in 2006, the cloud didn’t face the same speed limits on evolution that we mortals do. Within years, the cloud had gone from competitive edge to competitive necessity; within a decade, specialized services like Kubernetes, Snowflake, and Datadog had emerged to help us use it more, more flexibly, and with a more data-driven strategy. As the cloud evolved at an exponential rate, so did the costs associated with using it.

Modernizing ITSM with ITIL 4: Change enablement

The Information Technology Infrastructure Library (ITIL) is a customer-centric framework that promotes governance, collaboration, and continuous improvement. At a time when IT service management (ITSM) is changing with new technology, shifting regulatory requirements, and decentralized teams, this is vital. We explored how the ITIL 4 service value system helps ITSM service providers generate business value through the creation, delivery, and continuous improvement of services.

What you need to know about the The Digital Operational Resilience Act (DORA)

The European Commission has introduced the Digital Operational Resilience Act (DORA) to bolster the digital infrastructure of the financial sector within the European Union (EU). As part of the EU's wider digital finance strategy, DORA's objective is to create a comprehensive framework governing digital operational resilience. Financial institutions must ensure full compliance with DORA by January 2025.

Mastering Root Cause Analysis: A Guide for Site Reliability Engineers

Site Reliability Engineers (SREs) play a vital role in ensuring the stability and performance of web services and are key in incident management. One of the core skills SREs need is the ability to conduct effective Root Cause Analysis (RCA) when issues arise. This guide is about how to improve your RCA skills for more effective post-incident analysis.Let's dive in.🔖 What is Prometheus Alertmanager? Read here!

Achieve Optimal Performance with Nginx and Micro-Caching

The word "cache" is used in many different contexts. Typically, a cache is a small chunk of data stored locally for quick access. In this case, it’s about computer caches, i.e., the data stored in memory. Micro-caching is a technique where a programmer uses this cached data to do some quick computations, which can lead to some amazing solutions. In micro caching, dynamically generated content is cached for only a brief period rather than full-page caching.