It is all in the numbers. And the numbers are not changing anytime soon. Citrix sites support over 400,000 customers. On average, an organization has 2-3 total FTEs managing and monitoring their Citrix environment. If you take those numbers, then roughly there is a demand for at least 1.2 million experts who need to be able to interact with Citrix in a knowledgeable way. Now on the supply side. We know there are 62 named Citrix Technology Professionals (CTPs) every year who are highly certified.

Bad news: Cybercrime is surging, emerging AI tools offer hackers new paths of attack, and the ever-present reality of human error frequently exposes private information. The effects of security incidents can wipe out entire businesses. Estimates predict the annual toll of cybercrime and security breaches to reach $10.5 trillion by 2025. But you can still protect your business if you know how to handle and respond to these security incidents.

In the ever-evolving world of IT services, Managed Service Providers (MSPs) are constantly searching for ways to stay ahead of the curve, remain competitive, and deliver unmatched value to their clients. In this rapidly changing landscape, the co-managed IT services model has emerged as a powerful solution. It not only aligns seamlessly with the dynamic needs of businesses, but also transforms MSPs from service providers into strategic partners.

Kubernetes has become the de facto standard for container orchestration, enabling organizations to deploy, scale, and manage containerized applications with ease. However, ensuring the reliability, performance, and security of applications running in a Kubernetes environment requires robust monitoring and observability solutions.

This blog post is adapted from my talk at SRECon EMEA 2023 - original slides are available here! Status pages are a simple yet underutilized element of incident communication. Done well, they’re a low-lift way to keep your customers and stakeholders informed when incidents impact them. But without a solid approach, updating status pages can easily become a tedious and often neglected task during incidents. In this post, we’ll cover some tips to get your status page right.

Here in the Benelux region, we have recently been seeing increased interest in our capabilities to monitor and automate root-cause diagnostics for VMware Tanzu and other containerized / K8s technologies. Tanzu monitoring is one of the VMware technologies we’ll be demoing at VMware Explore in Barcelona (6 – 9 November 2023) and expect to see a lot of interest in it.

For full details on the plans and prices, check out the FAQ section of the pricing page. We continue to look for ways to make Infrastructure monitoring a reality for teams and organizations of all sizes. For users to get started with monitoring, relatively small infrastructure for Home labs, students and Non profit organizations with no investment, Netdata offers the Free Community Plan.

As a secure collaboration hub built for technical and operational teams, Mattermost is filled with features designed to help employees do their best work every day. Organizations looking to unlock even more value from Mattermost may be best off investing in Mattermost Enterprise Edition, which offers advanced functionality for enterprises with strict security and compliance requirements.

Today is an important day for us at PagerDuty, and for the larger ecosystem of incident management. We’ve signed a definitive agreement to acquire Jeli, a standout player in the incident management space. This deal represents a strategic alignment of visions, technologies and goals that will have a lasting impact on the industry and our customers.

Cybersecurity is never boring. In recent months, we’ve seen major cyberattacks on Las Vegas casinos and expanded SEC cybersecurity disclosure rules are top of mind. Is it any wonder we consistently recommend taking a proactive approach to secure your environment with a defense-in-depth strategy and appropriate monitoring? News outlets reported the recent compromise at the Identity and Authentication (IAM) firm, Okta.