From Runbooks to Real-Time: The Evolution of IT Process Automation
In the dynamic world of IT, change is the only constant. What used to be manual, repetitive, and slow has now become quick, automated workflows that run faster than ever before. IT process automation, previously known as “runbook automation,” has evolved significantly. It started as a simple concept and has become essential in modern IT operations. But how did this transformation happen, and why is real-time automation now imperative for businesses to thrive?