Happy New Year! We want to kick off 2021 by announcing some improvements to DNS Check.

Simple Network Management Protocol (SNMP) is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. SNMP exposes management data in the form of variables on the managed systems organized in a management information base (MIB), which describe the system status and configuration.

How do you define your workday? You walk into your office, grab a coffee, turn on your laptop and take a look at your central source of information – often dashboards – to glance at things happening overall, tasks assigned to you and sketch your schedule accordingly. A lot of our customers we talk to share a routine like this, and SquaredUp dashboards are often their one-stop-shop for consuming alerts/tasks that need their attention.

2020. A year that will never be forgotten and one that has had everlasting impacts on business operations, how we work, and our daily lives. As I reflect on this past year, I realize that 2020 has been the longest test for us all. 365 days long. It’s been the year of rapid change, one where adopting innovative adaptability is critical. I have been thinking about my New Year’s resolution and discovered that 2021 is the year when we make a collective resolution.

What an amazing year it has been at Netreo! We’re honored to have been able to support your IT monitoring and management efforts in 2020 – and here are some highlights of the product releases, news, and content from Netreo throughout the year to support you in your IT monitoring needs!

Does your IT department perform re-actively to problems as they occur or are they proactive, attempting to head off problems before they occur? Sadly, many IT departments are reactive because they lack the proper IT organization strategies to use technology and apps to become proactive. Taking a reactive approach is ineffective and affects productivity and the potential growth of your business.

As the customer experience has moved almost entirely online, finding and fixing issues before they impact your conversions, retention, and revenues has become an increasingly complex task. In this article, two real-world examples are presented from the gaming and eCommerce industry that showcase the limitations of static thresholds and the impact that has on customer experience.

Every second counts when it comes to Managed Service Provider (MSP) security — the longer it takes an MSP to complete security incident response, the greater the ramifications of the incident on the service provider and its stakeholders. When faced with a cyber attack, it’s crucial to understand the potential consequences of the security incident. It also is paramount for an MSP to establish a plan, so it can quickly and effectively respond to cyber attacks and other security incidents.

Web design is creative and time-consuming at the same time. But sometimes, selling a design, a template, or a ready to use website can get challenging. It might not prove to be as much of a revenue generator as one would like, and there could be several reasons for it. For one, the justified asking price might get slightly high due to the scale of investment and time involved, and thus, buyers might move to other vendors.

Compared to other years, 2020 has been a lot different in every single aspect; from how we all interacted to how we operated, everything changed. It was the year where the adjective "unprecedented" was overused. As the world embraced remote work policies, the only thing that remained unchanged was the fact that we operated uninterrupted and our customer support kept churning out replies to customers’ questions. It was business as usual for us.