Operations | Monitoring | ITSM | DevOps | Cloud

Latest Posts

ServiceNow partners with Cisco to enhance contact tracing capabilities

ServiceNow announced a new integration with Cisco DNA Spaces, a location-based application and analytics tool, to enhance COVID-19 contact tracing. The integration will use the Wi-Fi-enabled proximity reporting application to help organizations manage the return of employees to the workplace, as well as closely monitor workspaces, to maintain proper physical distancing. We’ve also added new capabilities to the ServiceNow Safe Workplace suite to make business travel safer and more manageable.

Working Remote: Keeping Culture Alive During Unprecedented Times

Team-building remains an important priority despite the shift to remote work, but doing remote team-building well is even trickier than it was when everyone was in the office. This article sheds light on the creative approaches we take to remote team-building and my advice for other businesses that are struggling to adapt their cultural initiatives to a remote setting.

4 ways to save on IT costs in the asset life cycle [Part 4: Retirement and disposal]

Welcome back to the final part of our four-part blog series on saving on IT costs in the asset life cycle. In the last part, we talked about how to cut costs during maintenance and support. In this part, we’ll look at retirement and disposal, and ways to save during this phase. The retirement phase of the asset life-cycle can be tricky, because asset managers have to accurately judge the time frame for when a certain asset is ready for retirement.

Celebrating issue 50 of Performance Matters

When we first launched Performance Matters a year ago, we didn’t just want to surface the performance stories of the big tech companies; our goal was to share and highlight the hard work of thousands of people making software faster. Since then, we’ve delivered over 550 articles, community ideas, tweets, videos, and the occasional comic strip from every corner of the web to your inbox. Here are the 10 most popular articles from all 50 issues of our weekly performance newsletter. Enjoy!

Determining Error Budgets and Policies that Work for Your Team

SLOs are key pillars in organizations’ reliability journeys. But, once you’ve set your SLOs, you need to know what to do with them. If they’re only metrics that you’re paged for once in a blue moon, they’ll become obsolete. To make sure your SLOs stay relevant, determine error budgets and policies for your teams. In this blog, we’ll look at the basics of error budgeting, how to set corresponding policies, and how to operationalize SLOs for the long term.

Observability in the Cloud-Native Age: Announcing the DevOps Pulse 2020

It’s that time of year again — the DevOps Pulse 2020 is here! Last year, nearly 1,000 engineers around the world provided their insights in the DevOps Pulse 2019 so we could get the community’s perspective on the growth and challenges associated with observability, cloud monitoring and more. As we discovered in last year’s DevOps Pulse, observability is still a major challenge for many organizations.

Monitoring IoT devices using heartbeats and MQTT gateways

When working with IoT (internet of things) devices one of the key issues is to keep track of the health of all installations. Most of the time, especially with smaller devices, the applications (firmwares) are flashed for a single time during setup and stay untouched at their location of action for a long while.

Multi-Cluster Vulnerability Scanning with Alcide and Rancher

Kubernetes provides the freedom to rapidly build and ship applications while dramatically minimizing deployment and service update cycles. However, the velocity of application deployment requires a new approach that involves integrating tools as early as possible in the deployment pipeline and inspecting the code and configuration against Kubernetes security best practices. Kubernetes has many security knobs that address various aspects required to harden the cluster and applications running inside.