Enterprises face a constant challenge: how to deliver technical solutions quickly without compromising on quality. In the race to innovate and stay ahead of the competition, the pressure to accelerate delivery can sometimes overshadow the importance of maintaining high standards of quality and reliability. However, striking the right balance between speed and quality is crucial for the long-term success and sustainability of enterprise platforms.

Top tips is a weekly column where we highlight what’s trending in the tech world today and list ways to explore these trends. This week, we’ll discuss three signs that let you know your customer service is not up to the mark. The customer is always right—right? Well, not always. But running a successful business means having to acknowledge that your customer is always right, even when they’re dead wrong.

Logs are useful for troubleshooting and identifying issues in applications, as they provide a record of events and activities. However, managing log data can be challenging due to the large volume of log events generated by modern applications, as well as the need to balance the level of detail in the logs and the impact on the application's performance.

Software quality isn't just about defect density; it embodies the reliability, performance, and security that underpin digital trust and user satisfaction. But measuring software quality can be as challenging as defining it. In this post, we'll demystify the complexities around assessing software quality and provide actionable insights for you and your software development team.

Troubleshooting within Kubernetes environments can be a daunting task. If we could only have a magical artificial intelligence advisor that could gather all the data about what goes on the system, and tell me what’s wrong, and even how to solve it. Wouldn’t it be nice? K8sGPT is a young open source project that uses generative AI to give Kubernetes superpowers to everyone. It recently turned a year old, and is now part of the Cloud Native Computing Foundation (CNCF).

Digital transformation is happening at a rapid pace. Customers demand always-on, always-mobile, instantly available experiences, while businesses look to modernize for increased productivity, responsiveness, and profitability. Amid this constant change and increasing pressure to achieve more with limited resources, IT teams struggle to keep pace, weighed down by legacy tools and operational processes that no longer scale.

If you’re a developer, you need a personal website. While billionaire-owned, algorithm-based social media platforms arbitrarily decide what people should and should not see on their timelines, there’s no better time for you to carve out your own cozy corner on the web and own your content.

You’re at the checkout in a supermarket, and suddenly, the payment system stops working. Frustrating, right? Unfortunately, this is an all-too-common scenario that explains why some people think twice before shopping in person. It isn't just a problem for shoppers—it's a major headache for businesses that operate across multiple locations.

The role of IT administration has become increasingly crucial for the smooth operation of modern enterprises in the current digital-first climate. With the evolution of technology, the emergence of Generative Artificial Intelligence (Gen AI) has opened new avenues for innovation and efficiency. This blog aims to delve into the synergistic relationship between IT administrators and Generative AI, focusing on two critical areas: IT Asset Management (ITAM) and IT Operations Management (ITOM).