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Feature Friday #10: cf-support

Found a bug, asking for help? Use cf-support to collect info quickly. cf-support was born from interactions supporting Enterprise customers to streamline data collection and was introduced in late 2022 with the release of 3.18.31 and 3.21.02. Furthermore, it was featured on The Agent is In3 episode 21 Troubleshooting with cf-support. It gathers various details about the system and creates an archive that you can attach to your ticket.

NIS2 Requirements: 10 Ideas in Which Asset Management And ITSM Can Help

NIS2 requirements range from Risk Management measures to business continuity insurance – and they must be effectively implemented by October 17, 2024, to avoid penalties. Since this is a cybersecurity framework, IT Asset Management (ITAM) can greatly help implement it.

How to Structure Your Argo CD Repositories Using Application Sets

In the previous article of the series we explained how to model GitOps environments and promote an application between them. That article was laser-focused on a single application and its Kubernetes resources. In this article we will zoom out to look at several related subjects: It is worth mentioning that as always, our advice is a general recommendation that follows best practices.

Welcome to the Spring 2024 Release of the Alloy ITSM/ITAM Platform

Get ready for the Spring 2024 update of Alloy Navigator Enterprise! The new release of the Alloy ITSM/ITAM platform marks the completion of the transition to enhanced data views and introduces many exciting features and improvements. Let’s take a closer look at what’s in store for you!

How to Streamline Your Deployment Pipeline A DevOps Journey

In the fast-paced world of software development, efficiency is key. One of the most critical aspects of ensuring smooth and reliable software delivery is streamlining your deployment pipeline. A well-optimized deployment pipeline not only saves time and resources but also enhances the overall quality of your product. Let’s embark on a DevOps journey to explore how you can streamline your deployment pipeline effectively.

Top 29 Excel Add-ins for Every Need

Excel remains one of the most versatile tools in the business and academia, allowing users to manage data most efficiently. However, its built-in features can sometimes fall short for more specialized, narrow-focused tasks. This is where Excel add-ins come into play. Whether you’re analyzing large data sets, managing financial records, or visualizing complex information, the right add-ins can transform Excel into a more powerful tool, far better tailored to your needs.

Customer Experience (CX) Metrics

As enterprises seek to improve their bottom line, the need to delight their customers is paramount. One major framework used to strategize for business success is the Balanced Scorecard (BSC), which tracks the four perspectives of customer: To address customer concerns such as time, quality, service performance, and cost, organizations must stay on top of their game — this often means streamlining processes and investing in capability to enhance their products and services delivery.

Top 20 Web Application Monitoring Tools in 2024

Whether you run your web app or rely on third-party services such as HubSpot, Slack, Basecamp, and Gmail, staying on top of web applications has become a part of many businesses’ daily business activities. As a result, modern web application monitoring software has become necessary for every company. Web application monitoring software allows users to monitor and assess various aspects of web apps, including functionality, efficiency, and performance.

Step By Step Guide to Monitoring Your Apache HTTP Servers

Monitoring Apache HTTP servers is crucial for ensuring they are always available and perform optimally, helping to identify and resolve bottlenecks and inefficiencies. It aids in capacity planning and security by detecting abnormal activities and potential security threats. Regular monitoring also facilitates troubleshooting, improves service reliability, and ensures compliance with regulatory standards.