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Latest Posts

The Debrief: incident.io, say hello to AI

This week was a particularly exciting one for us at incident.io. We launched not one, not two, but four AI-powered features to help folks get the most out of their incidents. In this episode of The Debrief, we sit down with Ed Dean, Product Analyst, and Charlie Revett, Product Engineer, to talk through all of these features and discuss how they're already making a measurable impact. You'll also hear them talk about: You can learn more about our AI features here.

Guarantee Network Uptime with Network Uptime Monitoring

Network downtime is no fun for anyone. End users (tied to their computing devices) don’t know what to do, customers and partners can’t do business with you and IT pulls out more hair than a barber shop floor. Network downtime leads to lost productivity, business and precious IT time. Here are a few uptime facts to consider: The answer to all these ills is to avoid network downtime in the first place by ensuring the opposite: network uptime.

GDPR Compliance in 2024

The EU General Data Protection Regulation (GDPR) came into force in May 2018, affecting all organizations doing business in the EU, regardless of where the organization operates. This affects every type of company from small online stores to very large enterprises. By now everyone knows this, we hope. But let’s have a little recap before sharing some updates. Europe’s General Data Protection Regulation (GDPR) is considered one of the toughest global privacy and security laws.

Best New Relic Alternatives Updated

If you are someone who has explored monitoring and observability solutions for your program, New Relic One is hard to miss. It is a comprehensive monitoring and management application initially started out by Lew Cirne in 2008. Then on, it expanded its product base to include over twenty products ranging from front-end to back-end, infrastructure, logs, and even vulnerability addressing. Today, it stands as one of the most successful analytics platforms for enterprises dealing with data.

How to calculate uptime accurately: Essential guide & expert tips

Ever wondered how businesses ensure their websites are always up and running? That's where the concept of uptime comes in. This key metric is crucial for any online service, reflecting the reliability and availability of websites and digital platforms. Uptime isn't just about keeping sites operational; it's about guaranteeing consistent access for users and maintaining business continuity.

A Look Back at 2023

As we've turned the final pages of 2023 and now set our sights on 2024, it felt like an appropriate moment to pause, reflect, and shine a light on the steps we've made over the past year at BugSplat. There are a couple of compelling reasons to do this: First, we recognize that some of our key updates might slip under the radar amidst the hustle and bustle of daily tasks. Highlighting these changes is our way of giving you a second chance to discover some useful new features at your disposal.

Start the Year off Strong-How to Translate New Products and Features into $$$$ for Your MSP

Happy New Year! I hope everyone had a wonderful holiday season celebrating with family and friends! My first blog of the year is going to be centered on a new feature that N-able has recently launched focused on Apple Device Management. You might be wondering: Why is the Head Sales and Marketing Nerd writing a blog post about Apple Device Management? It’s because this newest feature—if adopted—can translate into increased sales and revenue opportunities for your MSP.