As we've turned the final pages of 2023 and now set our sights on 2024, it felt like an appropriate moment to pause, reflect, and shine a light on the steps we've made over the past year at BugSplat. There are a couple of compelling reasons to do this: First, we recognize that some of our key updates might slip under the radar amidst the hustle and bustle of daily tasks. Highlighting these changes is our way of giving you a second chance to discover some useful new features at your disposal.

Happy New Year! I hope everyone had a wonderful holiday season celebrating with family and friends! My first blog of the year is going to be centered on a new feature that N-able has recently launched focused on Apple Device Management. You might be wondering: Why is the Head Sales and Marketing Nerd writing a blog post about Apple Device Management? It’s because this newest feature—if adopted—can translate into increased sales and revenue opportunities for your MSP.

Is your organization looking to up its IT audit game? Conducting it successfully will help you ensure that your IT systems and processes are secure, they comply with relevant regulations and standards, and are aligned with your overall goals and objectives. This practice lies at the core of your IT Asset Management (ITAM) strategy, guaranteeing a robust, safe, and well-managed IT environment across your operations.

Mattermost v9.4 includes several new features designed to significantly enhance digital security and compliance, including the introduction of IP filtering, bring your own key (BYOK) for data control, and cloud-native compliance export. IP filtering tightens access control, BYOK offers greater data protection through personalized encryption, and streamlined compliance reporting ensures adherence to regulatory standards.

There’s plenty of literature on the mechanics of instrumenting code with OpenTelemetry and delivering it to Honeycomb. However, I’ve not found many guides on the craft of instrumenting code in order to have a good observability experience in your system. A lot of focus is placed on automatic instrumentation—which is great, particularly if you’re new to observability or retrofitting—but it misses the power of good instrumentation at the application level.

This European country is poised to make its mark in the cloud networking industry. Here’s why it should be the next addition to your enterprise network.

Once the unsung heroes of the digital realm, engineers are now caught in a cycle of perpetual interruptions thanks to alerting systems that haven't kept pace with evolving needs. A constant stream of notifications has turned on-call duty into a source of frustration, stress, and poor work-life balance. In 2021, 83% percent of software engineers surveyed reported feelings of burnout from high workloads, inefficient processes, and unclear goals and targets.

Spoiler alert: it’s great! Elastic Security has been making waves among busy security analysts everywhere with the launch of Elastic AI Assistant. Whether it’s synthesizing alert details and suggesting next steps, or the recent addition from Elastic 8.11 to generate ES|QL queries from natural language, there’s a lot to love about Elastic AI Assistant for security efforts.

GitHub is the industry standard for version control and collaboration. It’s reliable, it’s robust, and it gets the job done. But here’s the thing: industry standard doesn’t automatically translate to gold standard. So how do today’s top devs elevate their GitHub experience from good to great? They pair it with GitKraken Client. Below are the top five reasons why GitKraken Client is a game-changer for GitHub users.

One of the primary benefits of DCIM software is the enhanced visibility it provides into the physical infrastructure of a data center. This software creates detailed, accurate, and up-to-date maps of all the cabling and connections within the facility. Such documentation is invaluable for troubleshooting, as it enables IT staff to quickly identify and resolve issues related to cable connections.