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Cloud Security: Indiana Bob's Server Closet Versus Data Centers | Security Insights Podcast, Episode 28

Amanda and Chris share stories proving why your data really is more secure in the cloud than the average on-premises server closet – and what organizations should worry more about when it comes to data security.

Automated Asset Tracking: Why you Need it and How to Do it Right

If you are an ITAM manager or agent, you must know that keeping track of your IT assets is key to the job. However, when you work with a large number of computers, checking each one manually becomes an impossible task. But that’s easily solved with automated asset tracking. The goal here is to find a way to monitor your devices and keep them reporting. Of course, you’ll need to have a hardware inventory first – and if you don’t already, you can build one in just 24 hours!

3-Step Approach to Eliminate the BitLocker Recovery Key Backup Issue using Nexthink

In today’s era of “Work from anywhere”, Data Security & Data Encryption has become a vital security step for organisations world-wide and a key component for security compliance. BitLocker is one of the popular Software Stacks for enforcing encryption on all devices & drives. Exponential complexity for managing the encryption compliance and the backup of the recovery keys for all devices in the organization has increasingly become a key challenge for EUC Professionals.

From Smokestack to Full-Stack: Observability and the Digitization of Manufacturing

The pandemic hit manufacturing hard, with the workforce, supply chains, and investment all taking heavy blows. The bounce-back has also been punishing on the sector, with severe global competition for materials, disrupted logistics, and workforce shortages, all exacerbated by the human and economic disaster of Ukraine.

4 steps to an engaging employee experience

Businesses face tough competition for employees in today’s job market. According to McKinsey research, 89% of employees want to feel they’re living their purpose. For 70% of survey respondents, that sense of purpose is largely tied to their work. If an employer doesn’t meet that need, many workers will flee to a company that does. Cultivating a climate that helps workers fulfill their purpose is vital—and can lead to increased employee satisfaction and decreased turnover.

A Magic Quadrant Leader in ITSM Platforms for ninth year in a row

I’m proud and humbled to announce ServiceNow is a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM) Platforms for the ninth year in a row. We also ranked first in all three use cases evaluated in the 2022 Critical Capabilities for ITSM Platforms: Service Desk (3.76/5), Service Operations (3.73/5), and Business Workflow Automation (3.81/5).

ServiceNow and Zoom expand partnership to deliver great experiences

In today’s complex, hybrid world of work, collaboration and productivity can quickly give way to chaos and silos if organizations don’t prioritize digital business transformation. At ServiceNow, our solutions help companies make the most of their digital business efforts by connecting teams, processes, and silos. Zoom has a similar goal: to help people connect, collaborate, and work together.

The Power of Harnessing DevOps for the Database

Why do some organizations excel in streamlining their database operations and applications development while others find it immensely challenging? Why can some database teams embrace agility while others take months of cycles to deploy even a single line of code? What secret sauce can allow some database teams to work smarter (not harder), streamline database development lifecycles better, get to deployment faster, and create an overall stronger alignment across departments?

8 Change Management Best Practices You're Probably Not Following

 Change management methodologies are often seen as complex and clunky, which can lead to these initiatives having a high failure rate in many organizations—but why does change management have this stigma? At one point in my career, I was a regular at change advisory board (CAB) meetings and maintained our organization’s standard change catalog.

IT Asset Management Certifications: The 7 Best ITAM Training Courses

IT Asset Management (ITAM) is the practice that can help you manage, control, and protect your IT estate, leveling up your IT offering. To run an effective practice, ITAM professionals need to engage with current industry best practices, and ITAM certifications are a massive part of this. But since there are a lot of training courses available, we wanted to lend a helping hand and get you covered on the basics – as we already did with ITIL certifications.