Cybercriminals are becoming increasingly savvy and ransomware attacks have soared over the last decade. A recent PwC UK Cyber Threat Intelligence report revealed a spike in cybersecurity incidents which have significantly affected many organisations that are already dealing with challenges caused by the pandemic.
Siddhartha Agarwal, managing director, SaaS partnerships and co-innovation, Google Cloud at Google, co-authored this blog. When organizations embrace cloud as a core component of their IT operations, they have options: a wholesale migration to the public cloud, incremental or large-scale hybrid deployments, private clouds, or even running services across multiple clouds. More than 90% of enterprises have a multicloud strategy.
In my introduction to this blog series, I talked about why Unified Endpoint Manager (UEM) is more relevant than ever before. While reading this blog put your own experiences into perspective with how you and your company were forced to work during COVID-19.
We’re beginning to see light at the end of the COVID-19 tunnel, and companies are rolling out their plans to return to the workplace. For those of us in business resilience (aka business continuity, incident management, or crisis management), it’s game on. However, the game has changed. Business resilience has traditionally been operationally focused—on site security, utilities, fire safety, natural disasters, and the like. In a post-COVID world, resilience is personal.
Enterprise workflow automation solutions can support your team’s efforts to streamline processes and deliver an improved customer experience. If you’re currently trying to fix a disconnected customer experience, you should focus on finding ways to automate your enterprise workflow. We believe this is the key to enhancing the customer experience. In this guide, we are going to be considering 5 potential ways to improve enterprise workflow.
In my introduction to this blog series, I talked about why Unified Endpoint Management (UEM) is more relevant than ever before. While reading this blog put your own experiences into perspective with how you and your company were forced to work during COVID-19.
Organizations with established ITSM strategy already know how ITSM can transform the IT department from a cost-center to a value-generating driver to offer real business value. As teams modify their service operations to meet increasing needs, IT departments are under more pressure than ever to swiftly execute changes without putting their service levels at risk. This is where organizations can leverage project management best practices along with ITSM best practices to introduce new services.
Take a moment if you will. Imagine your typical day at the warehouse. Warehouse workers are buzzing about. Forklifts are driving back and forth down the aisles. Your workers are staying productive, scanning and picking boxes, one after the other. They’ve got their rugged devices and scanners, helping them buzz away, busy as can be.
Configuration Management Databases (CMDBs) are key elements of any IT infrastructure. In large or growing organizations, however, successfully managing a CMDB is no easy feat. After all, IT Operations teams are responsible for managing tens of thousands of data points in dynamic environments. Lack of visibility, shallow troubleshooting, and the overall maintenance of a “healthy” CMDB can quickly lead to frustrations and result in expensive professional services support.
