There is no doubt that a virtual RSA is not the same as catching up with colleagues and partners over great food, and of course meeting up at the W Bar. The good news is we all have or are adjusting to working remotely and we didn’t have to travel to hear what the industry luminaries think, or what our peers are saying they can do to keep the world safe.
There are some marketing campaigns that just work. They resonate with their audience, they add value, they’re interesting and topical – but they’re also rare. In 2020, the MobileIron (now Ivanti) communications team launched a new campaign to tell the story of the Everywhere Enterprise (a precursor to Ivanti’s Everywhere Workplace).
Over the past year, organizations worldwide have seen an increasing number of cyberattacks. Phishing and vulnerability exploits continue to be leading attack channels. The content adapts to the times (COVID-19-related phishing, for example), but the attack channels themselves are not new. Combating these attack types requires a focus on transforming security operations and response.
Server Monitoring is referred to as consistent monitoring of all network infrastructure, related to servers to analyses their resource utilization trends & later optimize it for a smooth end-user experience. The concept of server monitoring is straight forward, it is the collection of data from servers & real time or historical data analysis to make sure that the network servers are free from impending issues are performing optimally thereby fulfilling their intended function.
This week Google unveiled a number of exciting announcements at its annual developers’ conference, Google I/O 2021. Announcements included Android 12 and several security and privacy features that are coming to its platforms. At Ivanti, we are particularly excited about what Google is doing to improve user security and privacy. The consistent theme of Google I/O was Secure by default, Private by design, and You’re in control.
One of the biggest reasons organizations don’t try out a new software vendor is the perceived costs of switching. Most cite the fear of implementation being too expensive, too difficult, or too time-consuming—all excuses to justify maintaining a vendor contract, even if that vendor is performing poorly and not meeting expectations. But what’s at risk when organizations simply renew year after year? Who loses if the status quo is maintained?
As your DevOps and IT Service Management (ITSM) teams continue to increase, so should your ability to provide self-service infrastructure capabilities. Whether you are a ServiceNow or Puppet administrator looking to expand automation to other groups such as Site Reliability Engineering or the IT Service Desk, the integration of Puppet Enterprise and ServiceNow is now at your fingertips.
According to the latest report on ITSM in 2021 and beyond, when asked what main area their service desk would be focusing on in 2021, the largest proportion of respondents specified they will be focusing on automation of processes, tasks, and ticket handling. Some of the biggest trends are around Chatbots and Virtual Agents, as specified by 44% of respondents, and self-service, as specified by 42% of respondents.
Customer preferences are constantly evolving, just as much as technology. This can have a significant impact on your business and its internal operations. Such fast-paced evolution demands an equally fast change management function. Organizations that focus just on the mechanics of change management but ignore the principles and intended outcomes are likely to make mistakes. But you can avoid these mistakes through intelligent design and application of change management.
