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Best Voice Over IP (VoIP) Monitoring Tools

Voice over IP, or VoIP for short, revolutionized telephony. Phones based upon old PBX-style switching and old-fashioned telephone wires are rare. Networks, the Internet and the IP protocol changed everything. Years, in fact, decades ago when Voice over IP started, the economics were astounding and the flexibility amazing. Sadly, the voice quality was often atrocious, which is a no can do for businesses of any sort. As network speed grew and voice technology improved, call quality improved.

5 key takeaways from IBC 2024

The International Broadcasting Convention (IBC) is only getting bigger and better. This year’s show saw over 45,000 attendees and featured 1,350 exhibitors from around the world. The four-day event explored the latest advancements and trends shaping the future of the media and broadcasting industry, with AI at the forefront.

Four Simple Steps for Streaming DX NetOps Alarms into Google BigQuery

In today's interconnected world, ensuring network reliability and performance is not just important—it's a must. Network alarms serve as the first line of defense in identifying and mitigating potential issues, providing network operations teams with the actionable insights they need to respond swiftly and effectively. To truly empower network operations teams to boost agility and efficiency, these alarms must be real-time and actionable.

Best practices for monitoring and remediating connection churn

Elevated connection churn can be a sign of an unhealthy distributed system. Connection churn refers to the rate of TCP client connections and disconnections in a system. Opening a connection incurs a CPU cost on both the client and server side. Keeping those connections alive also has a memory cost. Both the memory and CPU overhead can starve your client and server processes of resources for more important work.

All you need to know about colocation

While it’s easy to think that everything is now in the cloud, there are still some use cases and some businesses that need private data centres. In this blog, we look at the benefits of colocation and explore the key considerations for businesses when choosing colocation services. Colocation, often shortened to ‘colo’, is a service provided by data centre owners and operators where the floor space and facilities, including electricity and connectivity, are rented to private enterprises.

It's time to stop neglecting the elephant in the room: Performance Matters!

Ralph Marsten once said, “Don't lower your expectations to meet your performance. Raise your level of performance to meet your expectations.” Many organizations today seem to follow the opposite. If everything looks green on a dashboard, they assume all is well. But is it?

Streamline Your Maintenance Modes: Automate DX UIM with UIMAPI

The UIMAPI is a RESTful API that allows you to perform almost any action in your DX UIM environment programmatically. The Swagger front-end serves as a guide, enabling you to execute REST endpoints manually, but many customers prefer to automate these actions using a program.