In today's data-driven world, while new storage solutions and data lakes continue to emerge, many companies still use traditional databases with specific needs for tracking activities. Custom queries, tailored to particular applications or use cases, are crucial for identifying performance bottlenecks, slow-running queries, and resource-intensive operations.

ServiceNow is undoubtedly one of the leading players in the fields of IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). When they experience an outage or service interruption, it impacts thousands. The indirect and induced impacts have a multiplier effect on the larger IT ecosystem. Think about it. If a workflow is disrupted because of an outage, then there are large and wide ripple effects. For example: The list goes on.

Our Global Chief Marketing Officer and Senior Vice President, Joni Roberts, was interviewed by Monica Sanders for an article published on Medium.com. The article explores the concept of the “Digital Divide”, what it is, who it affects and how we can address it with technology, expertise and funding.

It cannot be overstated how important a robust, well-maintained and customizable network is for your organization. They are the unseen infrastructure that enables communication and facilitates growth. Every organization has unique goals, challenges and workflows. A one-size-fits-all approach to monitoring often falls short and leads to time and resources being wasted trying to adapt work habits to the solution instead of adapting the solution to how your team best works.

The efficiency of your IT infrastructure can make or break your business, specially in the IT world. At the core of this infrastructure lies Network Management (NM)—a critical process that ensures your network operates smoothly, securely, and efficiently. Whether you're managing a small office network or a sprawling enterprise system, understanding NM is key to maintaining optimal performance and security. But what exactly does Network Management involve? And why is it so important?

In the webinar, Taking Web Performance to the Next Level, experts from Catchpoint and Akamai discussed how businesses can optimize web performance to enhance user experience, protect revenue, and stay competitive. Hosted by Piril Kavlak, Director of Product Marketing at Catchpoint, the session showcased the recently announced incorporation of WebPageTest into Catchpoint’s Internet Performance Monitoring (IPM) platform, real-world success stories, and a preview of upcoming features.

Tracing follows requests as they move through an entire network, from the initial client request to the final response. In financial services, end-to-end tracing is essential for maintaining robust security, ensuring comprehensive observability of system operations, and understanding chains of events in case of issues or anomalies.

The rapid evolution of work models and security requirements has prompted questions about the relevance of Software-Defined Wide Area Network (SD-WAN) technology. In their insightful report, ‘Is SD-WAN Dead?’ Jonathan Forest and Andrew Lerner of Gartner explore these dynamics, concluding that while SD-WAN is far from obsolete, its role is shifting.