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SaaS Bootstrap Mailbox: "How did you start your product market fit?"

Something different this week. I got an email from an aspiring SaaS bootstrapper. Let's call him John. John explained his working situation at a tech startup and his dream to start a SaaS in the cloud security space by himself. He also had some pretty good questions. I asked John if it was OK if I answered them in the form of a blog post. He agreed, so here we are.

Position Your MSP for Success With a Sales Playbook

To grow your MSP’s revenue and business performance, the best sales tool isn’t a selling platform or a ninja-rockstar-unicorn sales hire. It’s documenting and optimizing your sales process. Just like your favorite sports team follows a game plan to win, your sales team needs a playbook to close more business.

ManageEngine recognized as a May 2019 Gartner Peer Insights Customers' Choice for Network Performance Monitoring and Diagnostics Software

2019 continues to be a great year for ManageEngine accolades. This time, we are proud to announce that we’ve been named a May 2019 Gartner Peer Insights Customers’ Choice for Network Performance Monitoring and Diagnostics Software. The consistent performance of our network performance monitoring (NPM) solutions—OpManager, NetFlow Analyzer, and Network Configuration Manager—has been the driving force behind this recognition.

Stop Focusing on Time to First Byte and Do This Instead

Metrics are the lifeblood of every data-driven decision. Question after question on forums like Reddit, Stack Overflow and other IT communities ask which metrics teams should focus on for improving website speed and end-user experience. There’s a push in web development circles to focus on Time to First Byte (TTFB) to measure and improve website speed. But every viewpoint has its opposition.

Does Infrastructure Monitoring Matter?

When things are going well, monitoring isn’t top of mind. But when services suffer a performance degradation or failure, then, suddenly, monitoring matters. Senior IT officers want to know what caused the problem, and stakeholders want to know when the problem will be resolved. Yet there isn’t a single source of truth. Instead, there are siloed monitoring solutions haphazardly stitched together that rarely provide timely answers.

Open Banking, Fintech Disruption, And Other Trends In Financial Services IT

The accelerating pace of technological change is the most disruptive force affecting the financial services industry today, with fintech disruptors making significant headway across every segment across the sector—including banking, payments, lending, insurance, and trading.

Toward a Maturity Model for Observability

Access to observability is becoming critical to organizations shipping software, running modern infrastructures in production, and to understanding how users are experiencing their service. To achieve success in delivering a complex service, it’s no longer optional to instrument for real visibility and ease of troubleshooting, to optimize alerting to enable a focused response, to do what is needed to drive toward real understanding and ownership of the code we deliver.

Integrate Akamai with Datadog to monitor CDN performance

Akamai is a leading provider of content delivery network solutions around the world, handling many millions of HTTP requests per second. By Akamai’s estimates, its CDN platform delivers 15 to 30 percent of global web traffic. If you’re using Akamai to accelerate and protect the delivery of content to your users, we are pleased to announce that you can now use Datadog to monitor the utilization and performance of your CDN.