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Operational Level Agreement: Definition, Purpose and Benefits

Have you ever wondered how internal teams in an organization stay on the same page? Operational Level Agreements (OLAs) are the essential tools that make it happen. Originating within organizations to streamline interactions and clarify responsibilities, OLAs are especially common in IT departments. They help tackle everyday challenges like miscommunication, overlapping duties, and inconsistent IT Service Management (ITSM).

Understanding Advanced File Transfer Protocols: A Complete Guide

Organizations exchange vast amounts of data daily, and their need for efficient and secure file transfer solutions has never been more critical. Managing the complexities inherent in data exchange—ensuring speed, security, and compliance—poses significant challenges for businesses of all sizes. Advanced file transfer technologies offer robust solutions to these challenges, enabling seamless and protected transmission of digital assets across diverse networks and systems.

Building a DevOps Culture: Tips for Small Engineering Teams

DevOps is essential for engineering teams looking to enhance collaboration, speed up development cycles, and maintain high-quality software delivery. Building on our previous discussion of common DevOps mistakes startups make, let's move on to ten practical strategies small engineering teams can adopt to foster a robust DevOps culture.

Introducing Catchpoint's Live Internet Outages Map

We’re delighted to introduce a new, free tool for everyone: Catchpoint’s Live Internet Outage Map. The Live Internet Outage Map is a limited, free version of Catchpoint’s Internet Sonar capability publicly available to everyone, not just Catchpoint users. It shows outages from the last 24 hours and provides a sample of the thousands of services monitored in the full version of Internet Sonar.

Notifications feature deep dive

In this blog, I wanted to take a deep-dive into our Notifications feature and explain some of the product design decisions we made. Notifications is one of the most frequently used features of SquaredUp. We designed this feature to be quick and easy to set up, with a primary focus on delivering timely notifications to the appropriate audience.

Introducing dashboard variables

We’re excited to announce the general availability of dashboard variables in SquaredUp. With this new feature, dashboards you create are flexible and reusable. Instead of hardcoding specific objects within the tiles on a dashboard, you can use variables to create just one dashboard to be reused across all your objects of the same type – be it your pipelines, apps, or microservices. Viewers of the dashboard can then select which objects they are interested in on the fly.

ROI for GenAI: Splunk to Sumo Logic Transformer

Tool consolidation outcomes have driven some customers to drop Splunk and consolidate their log analytics use cases on Sumo Logic. Long-term Splunk customers with many dashboards, saved searches and monitors understandably want to retain a consistent experience for end users. As a result, a replacement strategy requires migration.

EKS vs Cycle: Comparing Worker Nodes

Over the last few weeks I've been talking about the key differences between Amazon EKS and Cycle. If you happened to miss it and want to catch up before diving into this post you can check it out here: This post will round out the series by taking a look at how worker nodes are added to a cluster and the major differences between EKS and Cycle there.

How to load-balance across multiple availability zones for improved redundancy

Load balancers are some of the most important load-bearing (pun intended) components in cloud environments. They perform multiple critical tasks: network switching, packet inspection, and of course, routing. Most cloud-based load balancers focus on load balancing within a single zone, but what if you have resources spread across multiple zones?

Complete Guide to Azure VM: Pricing Models, Types & More

Trying to find the best virtual machine on the market that gives you the flexibility of easy scalability and the promise of a secure network – and doesn’t cost an arm and a leg (and maybe another arm)? Azure VM is likely the best solution for you… assuming you can project costs correctly. However, Azure doesn’t make it easy with its different offerings and pricing models.