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Transforming ITSM with AIOps: EMA research

Managing modern IT environments is becoming more complex and fragmented as organizations rely on a broader range of applications and services, including cloud, hybrid infrastructure, microservices, and legacy systems. This complexity and velocity surpass human capacity and old processes, making it challenging for IT teams to respond efficiently to incidents.

Automate Configuration Policy Adherence to Boost Service Levels and Compliance

Ensuring continuous network connectivity keeps getting more critical—but costly outages keep happening. This post looks at a key culprit behind many network outages: network configuration errors. We outline the key requirements for streamlining and automating configuration management, and detail how DX NetOps can help.

Logrotate: Choosing Between Size-Based and Time-Based Log Rotation

Managing log files effectively is crucial for ensuring a well-performing, reliable system. Logrotate, a popular log management tool, provides a flexible way to automatically rotate, compress, and remove old logs. Among its many configurations, two common approaches to trigger log rotation are size-based and time-based rotation. In this blog, we will explore the differences between these methods, compare their use cases, and help you decide which approach (or combination) suits your needs best.

Top Cloud Cost News From November 2024

Happy holidays! It’s that time of year when people brainstorm their New Year’s resolutions, and companies are laying out plans to hit the new year with a fresh cost management strategy in place. If you’re in the latter boat, check out these end-of-year wrap-ups that will help you start 2025 on the right foot, financially speaking. Enjoy!

Patch Management Software: 7 Dedicated Tools For 2025

How do you choose the perfect Patch Management software for your business? If this question has been keeping you up at night, you’re not alone—and for good reason. Choosing the right Patch Management tool isn’t just about keeping things updated; it can make or break your organization’s security strategy.

Laptop Inventory: How to Build it And The Best Tools to Manage it

By the end of 2024, the world will have shipped a staggering 186.68 million laptops, according to Statista. With so many devices in circulation, the importance of maintaining an accurate and up-to-date laptop inventory has never been greater. Knowing what laptops your organization owns, where they are, and how they’re being used is crucial for ensuring smooth operations and minimizing risks. In this blog post, we’ll unpack everything you need to know about laptop inventory.

What is O11y? Guide to Modern Observability

Distributed architectures with microservices, cloud-native components, and service meshes make traditional monitoring methods inadequate for system analysis. O11y (observability) implements advanced telemetry frameworks for deep system introspection through metrics, traces, and logs collection. This programmatic approach enables real-time debugging, performance optimization, and architectural decisions across distributed environments.

Incident Management vs Incident Response: What You Must Know

In the dynamic world of IT operations and software development, downtime or service disruptions can be costly. As businesses rely more on digital infrastructure, managing and responding to incidents effectively is no longer optional—it’s a critical necessity. However, many organizations struggle to differentiate between incident response and incident management, often using the terms interchangeably.