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15 Best Customer Feedback Software for 2020 and Beyond

Customer feedback software is gradually becoming a dominant factor when it comes to business growth. In 2016, Small Business Trends revealed that 89 percent of individuals who run businesses had confirmed that the majority of the successes they’ve had in their businesses came with the ability to effectively solve and satisfy their customer’s expectations.

Introduction to Database Security: Security Basics You Need to Know

Database security is essential to keep your business’s data and files security from others that do not need access. Whether you are a small business owner or are a database administrator for a medium or large company, you need to have a solid understanding of data security basics.

Need to Kickstart Your Digital Transformation? Start By Changing Your POV

We hear the terms all the time: agile, transformation, developer productivity, employee happiness. Unfortunately, transformation that improves both product and delivery—and that is continuous—can be challenging. Meaningful evolution is hard when everybody involved comes into a transformation process with all sorts of biases deeply embedded.

A Deep Dive into Machine Learning in Flux: Naive Bayes Classification

Machine learning — the practice of writing algorithms that improve automatically through experience — has become a buzzword nowadays that connotes to something otherworldly and on the bleeding edge of technology. I’m here to tell you while that may be true, getting started with machine learning doesn’t have to be hard!

Transform the way you manage IT operations with the right network monitoring solution

Business-critical operations rely heavily on network performance. This means there’s a ton of pressure on IT teams to monitor the network effectively. There are numerous aspects to network monitoring, including virtual server monitoring, automation, baseline violation alerting, event logging, availability monitoring, and health monitoring.

A Gentle Introduction to Web Services With Go

When you're deciding on a technology to use for your project, it helps to have a broad understanding of your options. You may be tempted to build a web service in Go for performance reasons - but what would that code actually look like? How would it compare to languages like Ruby or JS? In this article, Ayooluwa Isaiah gives us a guided tour through the building blocks of go web services so you'll be well-informed.

Going from Consulting to SaaS

For many freelancers and small business owners, moving from consulting or freelance development work to operating a SaaS product is the Holy Grail. That makes sense: running a SaaS scales better and makes for a stable income. While there’s no guaranteed path to success, here’s what we learned taking AppSignal from a “20% time side-project” to a business serving thousands of developers around the globe. This article isn’t a blueprint.

From beta tester, to building the next-gen Civo platform

There are times in life that feel like they are detached from reality. Some call it divine intervention, others use more modern, hippie-ish ways to explain these moments. Call it what you will, nearly everyone has experienced some form of this occurrence. Some people have been short on cash and found a $50 note on the ground. Others have lost jobs only to find their dream job on the way to their car after getting walked out by security.

How to Improve the Reliability of a System

Site reliability engineering is a multifaceted movement that combines many practices, mentalities, and cultural values. It looks holistically at how an organization can become more resilient, operating on every level from server hardware to team morale. At each level, SRE is applied to improve the reliability of relevant systems. With such wide-reaching impact, it can be helpful to take time to reevaluate how to improve the reliability of a system.