Operations | Monitoring | ITSM | DevOps | Cloud

Latest News

Use Case #9: Troubleshooting Network Performance Issues

One of the most frustrating service calls you’ll receive is from a client experiencing a network performance issue. The issue could be caused by any number of different things and typically would require you jumping into your car and driving to the client site. The hours drag on while you manually trace wires and test ports to troubleshoot the issue. The longer it takes you to figure it out, the longer you’re interrupting your client’s business.

Breaking Down the Barrier Between Employees and IT

In the traditional enterprise architecture, IT departments are far removed from employees and often even viewed as a secluded area of the business. Sure, IT would come help you relatively quickly if your computer wasn’t working or an application kept crashing, but for the most part, the IT employees kept to themselves, working hard to keep the network up and running and ready to put out the occasional fire when called upon.

Toughening Security for Linux Servers

As with any other operating system, security is a prime concern with Linux network hardware. In this article, we’ll be giving some recommendations on how to toughen the security posture of your Linux servers. Screenshots and example syntax relate to systems running Kali Linux, CentOS, RHEL, Ubuntu, and Debian-based Linux distributions.

Understanding RBAC in Sensu Go

Regulating access to resources is a fundamental measure for enterprises to ensure the security and reliability of a system. The last thing you need is a stolen or weak password to give up the keys to the proverbial kingdom. With role-based access control (RBAC), this risk is mitigated by providing only the necessary access so a user in your organization doesn't have more access than needed.

Tackle Serverless Observability Challenges with the New Stackery-Epsagon Integration

Stackery is a tool to deploy complete serverless applications via Amazon Web Services (AWS). Epsagon monitors and tracks your serverless components to increase observability. Here’s how they can not only work together but improve each other. Let’s start with a scenario: it’s late in the day on Thursday, traffic to your site is way up, and you have reports of problems.

GoT Predictions: How we Analyzed Twitter to Find Who will Win the Iron Throne

With the final season of Game of Thrones premiering just last night, the question on the mind of every super fan is who will finally rise to the iron throne? To find the answer, we used Twitter along with our machine data analytics platform to check the popularity of specific characters and how often they are mentioned alongside the term “iron throne”.

How We Designed Loki to Work Easily Both as Microservices and as Monoliths

In recent years, monoliths have lost favor as microservices increased in popularity. Conventional wisdom says that microservices, and distributed systems in general, are hard to operate: There are often too many dependencies and tunables, multiple moving parts, and operational complexity.

Managing EU VAT with Stripe for a SaaS is not *that* hard

This is a short follow up to last week's story on Stripe Billing as a reader on Hackernews commented that it seemed we didn't handle VAT. We do, but I just left it out of the story. For those not familiar with handling EU VAT for SaaS companies: It's a bit of counter intuitive jungle. At least that's what some dedicated SaaS startups make you believe. Also, Stripe does not handle it at all. They give you a { taxRate: null } field for you to fill.

Identification and Reconciliation

90 seconds with ServiceNow’s Identification and Reconciliation engine, a key tool to your complete CMDB. Configuration data is spread enterprise-wide, spanning multiple systems and sources, each with its strengths and weaknesses. To create a centralized database that can be used confidently by all teams this cornucopia of data needs to be pruned, consolidated, and maintained.