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Thank you for making the SCOM Day such an exceptional event

NiCE is excited to have been a sponsor again for this year’s SCOM Day and to have met up with all you professional and highly skilled people. It´s been a great pleasure and we are looking forward to talking to you soon. Check out the complete range of our fourteen finest NiCE SCOM MPs for monitoring VMware, Office 365, Oracle and so much more.

Data Snapshot: How well equipped are businesses to bounce back from disaster?

Disaster recovery involves planning for the worst so organizations can quickly bounce back from a disruptive event. To prepare for hardware failure, power outages, human error, natural disasters — or whatever type of disaster life has in store — companies should put together a disaster recovery plan that identifies risks and outlines steps to mitigate them. For example, to minimize downtime, companies might regularly back up important data and set up redundant offsite infrastructure.

The 9s Are a Lie: Chasing Continuous Availability

Most IT organizations like to think of themselves as continuously improving. The best ones constantly invest in building new skills, deploying new infrastructure, acquiring new tools, creating new processes, or even tuning what they already have in order to wring more efficiency and productivity out of their environments. Many are migrating to the cloud, as cloud service providers (or CSPs) cheerily advertise three, four or even five 9s of availability (e.g., 99.999% uptime).

Using Automation to Improve Processes in Your MSP

One of the things we at IT Glue wanted to accomplish with the production of our inaugural Global MSP Benchmark Report was to identify what a top-performing MSP looks like. There were certainly some surprises—such as the reality that size doesn’t matter—but a lot of what we found was fairly intuitive. In this rapidly growing industry, there are around 20% of MSPs that are seeing both high growth (10%+ per annum) and high margins (20%+ net margin).