Pop quiz! What do email threads, restricted documents, and water-cooler conversations have in common? They are the raw materials with which information silos are built. We think of silos as rock-solid structures that can (and sometimes do) survive a category five tornado. But in truth, the information silos we encounter at work aren’t as indestructible as they seem. With a few techniques for more open, effective communication and a little bit of moxie, you and your team can beat the system.

When we virtualise desktops and applications in a Citrix environment, one of the most important success factors is providing end-users with quick logons to those resources. This is often a difficult challenge that usually result in hours of tweaking, fine-tuning, and lengthy testing.

With the recent release of Grafana 6.3 substantial refactoring and improvements to plugins, external auth systems, and permissions have been introduced in Grafana Enterprise. Let’s take a look at some of the latest Enterprise features here.

Our new app makes it incredibly easy for Zendesk users to escalate customer-reported issues to the proper team, right from the Zendesk UI. Customer service agents can also check on the status of existing alerts without leaving their dashboard. The launch of this app is more critical than ever, as constantly changing customer expectations demand that IT and service companies are high performing and always on.

A status page is a very easy-to-setup, nice and automated way to share the status of the websites/servers with visitors, users and teammates. And, the ability to share additional info with users like current issues or an upcoming maintenance can only make it better.

Okta is a cloud-based identity management service that provides authentication and authorization tools for your organizations’ employees and users. You can use Okta to incorporate single sign-on, multi-factor authentication, and user management services right into your applications.

At Coralogix, we strive to ensure that our customers get a stable, real-time service at scale. As part of this commitment, we are constantly improving our data ingestion pipeline resiliency and performance. Coralogix ingests messages at extremely high rates — up to tens of billions of messages per day. Every one of these records needs to go through our entire pipeline at near real-time rates: validation, parsing, classification, and ingestion to Elasticsearch.

For a lot of DevOps engineers and SREs, a Grafana dashboard is often the beginning of a troubleshooting procedure. It might be an alert in Slack or a colleague pointing out anomalous system behavior. Or maybe it’s just part of your day-to-day monitoring workflow. Whatever the reason, staring at a beautiful Grafana dashboard is the starting point of what can be either a long and excruciating process, or a short and efficient one.