Operations | Monitoring | ITSM | DevOps | Cloud

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Analytics Plus webinar: 5 steps to secure your IT using analytics-driven service management

Often the first point of contact for victims, the IT service desk is uniquely positioned to identify, prevent, and even mitigate cyberthreats before they escalate. By implementing proactive ITSM strategies, organizations can transform their service desk into the frontline defense that protects the entire IT infrastructure from critical threats and vulnerabilities.

Launch Week Keynote: Log Management and Analytics

Logs have always been a critical component of observability, extending beyond embedded development. Many embedded teams rely heavily on logs and strive to enhance efficiency. Some struggle to extract value from their logs due to the complexities of collection and analysis. Regardless of your team's current situation, we are here to help. Our new Log Management and Analytics offering streamlines log collection, accelerates investigations, and transforms your logs into easily accessible insights across your entire fleet.

Using Observo AI as a Security Data Fabric

Data fabrics are cohesive data layers that bridge data sources with data consumers, including analytics platforms such as SIEMs. They automate tasks like data ingestion, integration, and curation across diverse data sources, improving the agility and responsiveness of data ecosystems. More specifically, a security data fabric adds additional capabilities, including governance and compliance, security enrichment, and the integration of security events.

Introducing Enhancements to the PagerDuty Operations Cloud: Building Operational Resilience for the Modern Enterprise

Global outages and disruptions have become an inevitable reality for the modern enterprise. As digital dependencies deepen, organizations must effectively manage disruptions or risk damage to their customer experience, brand reputation, and bottom line. Today, we’re thrilled to unveil the latest innovations for the PagerDuty Operations Cloud.

Being Operationally Mature Can Save You Millions

On July 19th, a widespread technical failure crippled operations across industries, resulting in lost revenue, wasted operating costs, and damaged customer trust. For businesses that had built trust by providing reliable and resilient services, this had both an immediate and a lasting impact.

Guide to incident response metrics and KPIs

IT incident management focuses on quickly identifying and resolving IT issues to restore normal service operations. Tracking key performance indicators (KPIs) of incident response is vital in minimizing service disruptions affecting customers and users. With so much data and many things to track, it’s difficult to identify which metrics and KPIs are right to track. What are the right incident response metrics to use to drive meaningful improvements?

Private Cloud Providers: 10 Best Options And Key Features to Consider

While not every organization will opt for a private cloud, those who do must navigate a challenging market with numerous options. But what exactly are private cloud providers? How do they differ from other options, like public or hybrid cloud models? Understanding these distinctions is essential for selecting a provider that meets your organization's specific needs and strategic goals. Let's explore how the private cloud works, the features it provides, and what to look for when choosing a provider.