Operations | Monitoring | ITSM | DevOps | Cloud

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You Can Improve Your Customer Satisfaction Charlie Brown!

What’s surprising to see today is how business operations struggle to get an integrated view of all business metrics. With greater volumes of data being collected, data analysts just can’t keep up with the pace. This state of affairs alone doesn’t hit as hard as the fact that many in data analytics have just come to accept this situation as a norm and simply bear with this daily struggle.

OnPage Incident Management - Perfect for ITOps, Clinical and Crisis Communication

Consolidate IT alerts onto one platform. Access time stamped alerts with relevant information. Manage incident responders and stakeholders through secure messaging, live ticket updates and postmortem reporting. Rock-solid reliability.

GrafanaCon Recap: The State of TSDB

At GrafanaCon EU, we gathered representatives of the Graphite, Prometheus, InfluxDB, and Timescale projects in the hopes of starting a spirited conversation about the current state of Time Series Databases. They didn’t disappoint! Here are a few highlights from the TSDB panel featuring Erik Nordstrom from Timescale, Dan Cech from Graphite, Paul Dix from InfluxDB, and Tom Wilkie from Prometheus, and moderated by Grafana Labs co-founder and CEO Raj Dutt.

From Keymetrics to PM2 +

5 years. It's been an amazing journey to build Keymetrics and PM2 through the last 5 years. I've started to create PM2 when Node.js was at the beginning of its fame, then Keymetrics was built a year after. I would like to say THANK YOU, to all of you, users, customers, teammates, maintainers, contributors for having made these softwares reach this height.

5 Challenges and Solutions of Migrating to the AWS Cloud

Modern IT environments are far too complex and dynamic for traditional tools. Successful IT organizations have figured out that before, during, and after a migration to AWS, OpsGenie is a critical tool to monitor and alert on concerns for on-premise, hybrid solutions (on-premise with some part in the cloud), or fully in AWS.

Monitoring Flask apps with Datadog

Flask is a Python framework known for its ease of use. It inherits Python’s advantages of extensibility, broad support, and relative simplicity. It’s known as a microframework because it relies on extensions for much of its functionality. Flask avoids constraining the developer to a predetermined database or authentication mechanism, for example, and instead leaves room for choice.

Adopting a SIEM solution, Part 2: What should you consider when choosing a SIEM tool?

In part one of this two-part series, we discussed why organizations should adopt a SIEM solution to ensure network security. In this second part, we’ll be demystifying the critical capabilities of SIEM tools and show you what to consider when picking a solution.

Improve the Productivity of Relationship Managers and Financial Advisors with Business iQ

Every job has its mundane administrative tasks, and we all hate them. In the world of wealth management, relationship managers are pressured to serve as many existing customers and prospects as they can with the ultimate goal of increasing the assets under management (AUM)—one of the key metrics used to measure their productivity. Similarly, in the insurance industry, financial advisors are driven to maximize their time with clients.