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Advancing Autotask With Incident Alert Management Platforms

For MSPs, Datto’s Autotask PSA provides a powerful system, offering ticketing and project management capabilities. Though Autotask is an essential solution tool for MSPs and their teams, it becomes even better with an incident alert management platform integration. Now, if you’re curious to know how Autotask’s integration with incident alert management platforms work, you’re in luck!

What is Serverless and AWS Lambda?

Serverless computing is a cloud-based application architecture where the application’s infrastructure and support services layer is completely abstracted from the software layer. Any computer program needs hardware to run on, so serverless applications are not really “serverless” - they do run on servers - it’s just that the servers are not exposed as physical or virtual machines to the developer running the code.

GrooveHQ: Online Customer Support at its Best

Businesses all over the world, especially small ones, always struggle with support software. With limited resources, it becomes difficult for them to manage different types of emails and they end up with more work than they can handle. The lack of proper support software has many negatives with companies not being able to cope up with the entire workload. This is one of the main reasons why there is so much demand for online tools like Groove.

Searching for Actionable Signals: A Closer Look at Time Series Data Anomaly Detection

Simple enough to be embedded in text as a sparkline, but able to speak volumes about your business, time series data is the basic input of Anodot’s automated anomaly detection system. This article begins our three-part series in which we take a closer look at the specific techniques Anodot uses to extract insights from your data.