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Announcing the latest dashboard enhancements

When we first released our custom dashboard over a year ago, we had the needs of our customers in mind. The customizable tiles go a long way in ensuring that the dashboard meets your data display needs while being easy to use. We’re always improving the Raygun dashboard—here’s the latest from the app team.

Automate Tasks with AWS Systems Manager and Opsgenie Actions: A Use Case

Opsgenie Actions enable you to automate manual, repetitive tasks so that your resources are freed up to concentrate on higher-value work. This blog post is the first in a series of use cases in which we discuss how Opsgenie works with various third-party automation platforms to automate these traditionally manual tasks—right from the Opsgenie console or mobile app— to reduce interruptions for your on-call responders, and ultimately help your bottom line.

Improving MSP Incident Alert Management

Improving MSP Incident Alert ManagementAs the big game approaches this Sunday, I’ve been thinking about the NFL’s introduction of instant replay and how it makes the league much more enjoyable! Whether you’re rooting for the Patriots led by Tom Brady … or the Rams, you can’t deny that instant replay makes every Super Bowl much more efficient and adds more clarity to the game.

The 4 Requirements of a Better Digital Experience

Better employee experience drives better business outcomes1. The result? Technology is no longer the driving force of IT — instead, the end-users’ digital experience is the key to unlocking business value and driving ROI. The challenge? Mending the gap between traditional metric-based monitoring and the need for real-time, contextual data about the end-user experience. Here’s how to get started.

5 Security Best Practices for Network Devices

It’s a sad but common truth that not all network devices are built with security in mind. Some ship with default credentials like admin / admin, with SNMP set to public, or with operating systems that haven’t been updated in years. As with any other device, it’s important to practice good hygiene when managing network devices. Good hygiene means things like keeping firmware up to date, changing credentials away from the defaults, and refreshing end-of-life hardware and software.

SIEM vs. Security Analytics

SIEM has been with us for almost two decades now and is seen as a proven approach to dealing with potential threats as well as actual attacks on business critical systems. But today, it is becoming clear that changes in IT infrastructure and deployment practices are giving rise to new challenges that cannot be met by existing SIEM platforms.

How to Configure a Multicast Linux Network

In a world where consumer-level computing technology has been largely dominated by Windows, many users remain unaware of the need for administrators to configure and maintain network hardware and environments based on the Linux operating system. But Linux in its various distributions and the Unix operating system from which they derive have for decades provided the backbone for the core systems that make consumer-level computing and indeed many aspects of daily life possible.

NiCE Linux Power MP 1.00 released

Speed up your IBM Power servers like never before. In IBM Power System environments, processing time is costly and is measured in work units. A CPU hog on any Linux server can become expensive. Under-provisioned systems react slowly on queries from business applications, which then cause undesired end user or processing delays. As IBM Power servers typically run business critical workloads, response time and availability is key.