Operations | Monitoring | ITSM | DevOps | Cloud

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Syslog 101: Everything You Need To Know

System logging protocol, abbreviated as Syslog, is a standard protocol used for message logging. Put simply, it is a standard for collecting and storing log information. A Syslog server collects, parses, stores, examines, and dispatches log messages from devices including routers, switches, firewalls, Linux/Unix hosts, and Windows machines.

Observability vs Monitoring [Understanding the Key Differences in 2024]

When systems fail, it's not just a technical hiccup – it's a business problem. Downtime means unhappy customers and lost revenue. That's why teams need effective ways to spot issues fast and fix them even faster. This is where monitoring and observability come into play. Monitoring and observability are two key approaches to keeping your systems running smoothly. Monitoring is like your system's alarm bell – it tells you when something's wrong.

OpsRamp and HPE-One Year Later: An Analyst's Perspective

In March 2023, Hewlett Packard Enterprise (‘HPE’) announced the acquisition of OpsRamp, subsequently closing the deal in May that year. Founded in 2014, OpsRamp is an award-winning solution that enables IT operations, site reliability engineeering (SRE), cloud operations, and DevOps teams, and other stakeholders to better detect, remediate, predict, and prevent slowdowns and outages across physical, virtual, and cloud systems.

Streamline code quality: Integrating SonarCloud and SonarQube scanning with Kosli for automated compliance

Static code analysis is an important part of testing your software to ensure it is release-ready. In contrast to dynamic testing, which involves executing your code to find errors, static analysis uses automated tools to “look” through the code, without executing it, to find potential errors (including potential security issues) and bugs. Since the code does not need to be executed, static testing can begin much earlier in development than dynamic testing.

The Ultimate Guide to Intune Migrations to Ivanti UEM: Connect to your Enterprise Resources

When migrating from Intune, Ivanti UEM can provide users secure access to enterprise services, either on-premises or via the cloud based. This is another key pillar of our ultimate guide to migrations from Intune to Ivanti UEM. Ivanti provides Ivanti Access for cloud authentication infrastructure and Ivanti Sentry for on-premises resources. Both components leverage conditional access to ensure only secure, known devices are allowed to authenticate.

LLMs for Customer Service and Support

Customer service has come a long way, from its roots in face-to-face interactions and phone support to today's sophisticated digital platforms. The latest phase in this evolution is about shifting from human-led processes to AI-driven solutions. According to Gartner, by 2025, 80% of customer service and support organizations will utilize generative AI technology to enhance agent productivity and elevate the overall customer experience (CX).

Internxt Object Storage With Native Rclone Support Is Now Available!

Internxt S3-compatible object storage is now available! This feature allows individuals, businesses, or enterprises to manage large-scale data, with the same emphasis on security and private storage that Internxt values Plus, alongside object storage, we also offer an additional method to manage your files via Rclone support. Rclone is available in two ways: This article will explain object storage, its benefits, features, and pricing.

Elevate your ITOps skills with BigPanda University

Are you ready to take your IT operations to the next level and unlock the full power of the BigPanda AIOps platform? Our engaging online learning platform empowers professionals like you with top-notch training and certification opportunities. Our carefully designed courses allow you to learn at your own pace and convenience through asynchronous learning. Whether you are a seasoned IT expert or just starting, our courses cater to all skill levels.