Cisco uses Elastic to save 5,000 support engineer hours a month
With the precision of search and the intelligence of AI, Cisco uses Elastic on Google Cloud to create richer search experiences, so support engineers can quickly find the answers they need. Scaling from this success, Cisco's Search team added AI models, semantic search, and vector search to more than 50 internal- and external-facing apps, helping them innovate more quickly and increase overall operational efficiency.