Operations | Monitoring | ITSM | DevOps | Cloud

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Cisco uses Elastic to save 5,000 support engineer hours a month

With the precision of search and the intelligence of AI, Cisco uses Elastic on Google Cloud to create richer search experiences, so support engineers can quickly find the answers they need. Scaling from this success, Cisco's Search team added AI models, semantic search, and vector search to more than 50 internal- and external-facing apps, helping them innovate more quickly and increase overall operational efficiency.

How can you simplify web performance monitoring with auto RUM injection

Real user monitoring (RUM) is a powerful tool for optimizing the end-user experiences of web applications. With insights into performance, load times, user behavior, and more, RUM enables businesses to identify and address issues that negatively impact user satisfaction. Consider a scenario where a growing e-commerce company experiences periodic slowdowns during peak hours, adversely affecting user experiences and sales.

Best Practices for Testing Zone Redundancy

The way the story goes is that in the old days Amazon used to cut power to data centers so they could see if their services were actually redundant across different data centers; and that they only abandoned this practice when EC2 customers started to complain (no matter how many times they were warned their instances might disappear without notice). This story may be apocryphal, but you don’t need to be worried about power loss outages in order to have a given data center go down.

Three serverless reliability risks you can solve today using Failure Flags

Serverless platforms make it incredibly easy to deploy applications. You can take raw code, push it up to a service like AWS Lambda, and have a running application in just a few seconds. The serverless platform provider assumes responsibility for hosting and operating the platform, freeing you up to focus on your application. Naturally, this raises a question: if something goes wrong, who’s responsible?

AWS vs GCP vs Azure: Which Cloud Platform is Best for your Business?

Are you a startup struggling to choose the right cloud platform for your business? With so many options available, it can be overwhelming to determine which vendor best suits your needs. This article will compare AWS, GCP, and Azure based on key factors such as pricing, compliance, security, scalability, ease of use, and their specific benefits for startups. After you have gone through this article, you will have a clearer understanding of which cloud platform is the best fit for your business.

Complete Guide: Overcoming IT Automation Challenges

In this article, you will learn about efficient practices in overcoming IT automation challenges. Organizations of all sizes can struggle with implementing and maintaining effective automation processes. While automation promises to streamline operations and boost efficiency, it often introduces unexpected hurdles that can derail even your most well-planned initiatives.

Facing Struggles in Tech Culture: How Small Businesses Can Adapt

Rapid technology innovations continuously disrupt established processes and worker skillsets needed to remain competitive. As remote collaboration tools, cloud platforms, and data analytics now underpin growth for companies large and small, adapting proactively enables sustaining market relevance. This guide examines modern tech culture dynamics and essential changes to securely improve small business agility and resilience despite escalating digital transformations and cyber risks that could impede visions reactively.

Avoiding HIPAA Violations: Takeaways from the Providence Medical Institute Case

Do health organizations take the required measures to escape the costly fines for violation of HIPAA and leakages of patients' information? Recently a case was posted about a fine against Providence Medical Institute: the organization had to pay $240,000 as a result of a ransomware attack that caused a breach of 85,000 individuals' ePHI. The National Institute of Standards pointed out that insufficient security and the missing key safeguards were the leading causes of the breach.

Things To Consider While Choosing iOS & Android App Development Companies

Users are majorly driven towards mobile platforms. This should warn you that a mere web presence is not sufficient for you. Mobile apps are essential tools for businesses to leverage the increasing utilization of smartphones. You need it for two social reasons.