Operations | Monitoring | ITSM | DevOps | Cloud

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Overrides, the Most Human Feature in PagerDuty

If you’ve ever been on call, you know that the incidents don’t stop because you have the flu. Or when you’re attending your child’s high school graduation. Or, as I found out firsthand, even when you’re at your own wedding. Confucius once said, “If you have never had a major occasion happen while you are on call, then you may not have ever lived.” (Okay, I totally made that one up.)

Handling the Complexities of the AWS Bill (Yes... including RIs!)

If it hasn’t happened already, someone in your organization will soon ask you to explain your AWS bill. Depending on the complexity of your cloud environment, you will consider the bill to be something between a riddle and an incomprehensible and unbreakable code. We know, we’ve been there.

It's Time to Start Talking about Digital Operations

IT operations teams have some of the most stressful jobs in IT. Keeping data centers online, servers running, enterprise systems functioning, and applications performing — all while responding to incidents and requests is hard work. While there are monitoring systems in place to provide visibility and change management practices give IT some control over the network and environment, IT operations teams constantly feel like they are fighting a losing battle.

AlertOps Announces Playbook Automation Focusing on Critical Enterprise Needs in Fast-growing Incident Response Market

CHICAGO, Oct. 9, 2018 /PRNewswire/ — Illinois-based digital operations management and real-time collaboration platform AlertOps, announces a renewed focus on Enterprises in the IT Operations Management, DevOps, and SecOps spaces. CIOs and IT leaders need vendors that can merge technology and business scenarios to solve complex collaboration and communication problems.

OnPage to Provide Florida With Critical Communication for Hurricane Michael

OnPage the global leader in Incident Alert Management and mass notification aims to help people connect with each other and provide their communities and businesses with critical communication tools free-of-charge for one month during Hurricane Michael. Tropical storm Michael has become a hurricane and is moving towards the Gulf of Mexico and is still likely to hit Florida’s northern Gulf coast on Wednesday.

Auvik Use Case #15: Scaling Your Business Without Scaling Your Team

Winning new clients is one of the most satisfying feelings for any business owner. But scaling can present some operational challenges. For example, one King Kong-sized hurdle many MSP businesses face is how to increase—or even maintain—margins during growth. It’s hard to provide the same standard of customer service to a larger client base without adding more (expensive) technicians to your payroll. … if you’re not using automation to create efficiencies.

PHP Performance Optimization Guide

When developing a web application based on PHP, it’s not enough to just solve the problem and project requirements. Server resources like storage, memory, and number of CPUs contribute to the price of the hosting; that’s why developers should take into consideration these resources when developing web applications. On top of all of these, the application must run smoothly.

Smooth Integration Across Chatrooms, courtesy Sameroom

Nowadays, all businesses are connected online with one another. Online interactions are the order of the day as even business deals are often finalized over chat room conversations. Online chats are often jumbled up and this is where the role of online tool “sameroom.io” comes into play. The tool works towards making chatroom interactions better and more fruitful.