Operations | Monitoring | ITSM | DevOps | Cloud

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How MSPs Provide SaaS, UCaaS, and Network Monitoring

With the reliance on cloud computing continuously surging, Managed Service Providers (MSPs) are required to deliver a wider range of support services. Efficiently managing Unified Communications as a Service (UCaaS) and Software as a Service (SaaS) has become increasingly difficult but more important. To meet and exceed their clients’ demands, who depend heavily on these cloud solutions, MSPs need robust Digital Experience Monitoring (DEM) tools.

Want a Fast-Loading Website? Here's How to Make It Happen

In 2021, Vodafone launched a strategy to improve its sales through landing page A/B testing. Both pages looked and functioned identically, but one was optimized for page speed. The optimized page, which had a 31% better Largest Contentful Paint (LCP) than the other, scored 8% higher in sales. These results echoed findings by Propellernet the previous year. They discovered that mobile sites with faster-than-average total load times were 34% more likely to convert.

Python Logs: What They Are and Why They Matter

Imagine living in a world without caller ID, which is easy if you grew up in the “late 1900s.” Every time someone called, you had a conversation that followed this pattern: Hi! Who’s this? It’s Jeff! Hi Jeff! How’s it going? Today, most people already know who’s calling when they answer the phone because caller ID is built into smartphones and communications apps. As a developer, your Python logging is your application’s caller ID.

Experience Analysis - The Foundation of DEX

Optimal productivity requires an employee's ability to accomplish their tasks and processes in as efficient a manner as possible, with a minimum of “digital friction”. To minimize employee digital friction, you must understand the complete employee experience situation - where the opportunities are for improvement, how to identify and replicate best-practices, and where to focus for optimal impact.

Database Monitoring Explained - A Comprehensive Guide

Ensuring all operations are normal and all data is guarded in the firm’s IT structure is vital. Regularly checking out various aspects that indicate the performance of the database makes it easier for management to identify issues that may have gone out of hand through database monitoring.

What is the Cyber Resilience Act?

The Cyber Resilience Act is an upcoming European Union legislation that aims to implement more rigorous cybersecurity commitments, documentation, and vulnerability reporting requirements for the IT industry. The legislation would apply to developers, distributors, manufacturers and retailers of hardware, devices, software, applications, and other “products with digitally connected elements” sold within the EU. The requirements you need to meet depend on the CRA classification of products.

More Value From Your Logs: Next Generation Log Management from Mezmo

Once upon a time, we thought “Log everything” was the way to go to ensure we have all the data we needed to identify, troubleshoot, and debug issues. But we soon had new problems: cost, noisiness, and time spent sifting through all that log data. Enter log analysis tools to help refine volumes of log data and differentiate signal from the noise to reduce mental toil to process. Log beast tamed, for now….

Resilience as the Foundation for Growth and Compliance in Financial Services

Discover how financial services leaders build digital resilience amid security threats and compliance challenges. Learn strategies to enhance your security posture, drive growth, and meet customer expectations in uncertain times. Featuring insights from IDC and Splunk experts.