Operations | Monitoring | ITSM | DevOps | Cloud

When AI Thinks and Humans Act: The Future of Operational Resilience

Artificial Intelligence has become the sharpest tool in the digital arsenal – detecting anomalies, predicting failures, and uncovering risks before they unfold. Yet even the smartest system can’t roll up its sleeves and fix what’s broken. AI can see the problem. But only people can solve it. That’s the critical gap in today’s automation revolution: turning AI’s insight into human action.

The Role of Digital Solutions in Business Continuity

In 2025, digital solutions can play an instrumental role in ensuring business continuity for US companies amid evolving risks and technological demands. It is the businesses that keep pace with key technologies, strategies, and trends that benefit from continuity and long-term success in the modern era. Read on to find out more about the role of digital solutions in business continuity in 2025.

Speedscale Proxymock: Freely testing cloud native apps alongside AI code assistants

We’ll always remember 2025 as the year AI code assistants went big. Copilot, Cursor, Claude, Windsurf, whatever. Developers went from mistrusting these tools, to being expected to turn over much of their coding labor to them. Even if, according to an extensive Stack Overflow survey, only 3 percent of professional developers say they ‘highly trust’ AI coding tools.

Building smarter with AI: Why legacy infrastructure is the biggest bottleneck

Josh Mesout (Chief Innovation Officer at Civo) took the main stage at Civo Navigate London 2025 to deliver a critical message: The AI revolution isn't just coming, it's here, and the way companies are built is changing faster than ever before. His session cut through the hype, delivering hard data on what separates the companies that scale AI from the ones that sink money into failed prototypes. The takeaway is blunt: The biggest threat to your AI ambition isn't the model; it’s your infrastructure.

Agentic AI in Action: How OpenAI, Tribe AI and LogicMonitor See Enterprises Preparing for Autonomous IT

Recommendation: Focus your next AI initiative on one high-impact workflow. Measure, iterate, and scale. Agentic AI has quickly become the next frontier of enterprise automation. Instead of static AI tools that wait for human prompts, agents act on behalf of users by autonomously reasoning, sequencing steps, and taking action within defined guardrails.

The New Open 360 AI Experience

Experience the new Open 360 AI, built to help you explore, analyze, and act on your observability data in a smarter way. See how the AI Agent works directly inside dashboards to explain anomalies, summarize trends across your telemetry data, and guide you to root cause, without switching views or writing queries. Everything you know and love is still here, now enhanced with AI.

E9: Leveraging GenAI and last-mile automations to improve operational efficiency in ServiceDesk Plus

In this ninth episode of Masterclass 2025, discover how your enterprise can leverage generative and predictive AI features paired with last-mile customizations to meet your unique service delivery needs.