Operations | Monitoring | ITSM | DevOps | Cloud

The New Open 360 AI Experience

Experience the new Open 360 AI, built to help you explore, analyze, and act on your observability data in a smarter way. See how the AI Agent works directly inside dashboards to explain anomalies, summarize trends across your telemetry data, and guide you to root cause, without switching views or writing queries. Everything you know and love is still here, now enhanced with AI.

E9: Leveraging GenAI and last-mile automations to improve operational efficiency in ServiceDesk Plus

In this ninth episode of Masterclass 2025, discover how your enterprise can leverage generative and predictive AI features paired with last-mile customizations to meet your unique service delivery needs.

You Can't Fix What You Don't Measure: Observability in the Age of AI with Conor Bronsdon

Only 50% of companies monitor their ML systems. Building observability for AI is not simple: it goes beyond 200 OK pings. In this episode, Sylvain Kalache sits down with Conor Brondsdon (Galileo) to unpack why observability, monitoring, and human feedback are the missing links to make large language model (LLM) reliable in production.

Access Real-Time Infrastructure Data With Puppet Infra Assistant #puppet #itautomation #aiops

Puppet Infra Assistant allows easy access to real-time infrastructure data to make faster data driven decisions. Be future-ready and effortlessly access vital infrastructure data with Puppet Infra Assistant; no Puppet experience required.
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Transform your workflow with Raygun's remote MCP

We're happy to announce Raygun's new remote MCP server, giving AI tools direct access to live error data so they can investigate issues, surface root causes, and take action with real context, not guesses. It's been nearly a year since Anthropic released the Model Context Protocol (MCP), and a lot has changed in the AI space. Since then, almost all major players now support MCP, allowing them to tap into the massive and ever-expanding catalogue of MCP servers. When MCP first launched, we shipped our own Raygun MCP within 48 hours of the spec dropping, which was an early step toward giving LLMs visibility into Raygun data.

Breaking down AI adoption barriers feat. Ivanti's Scott Hughes

ivanti.com/itsm-automation Unlock the secrets to successful Agentic AI deployment and widespread AI adoption in your organization with insights from Scott Hughes, SVP of Revenue Operations and Corporate IT at Ivanti. This video explores why IT-business alignment is critical, the importance of high-quality data, and how legacy infrastructure poses challenges for effective AI integration. Key insights.

Building Smarter AI Products #Datadog #DASH #AI

AI capabilities are advancing faster than ever — transforming how teams design, build, and ship intelligent products. In this teaser from Building Successful AI-powered Products at Datadog DASH, experts discuss the rise of agent-based systems, evolving model capabilities, and how to stay ahead in the new era of automation.

Coffee and Claude: How Honeycomb MCP Makes AI Work for You

If you caught our recent Introducing Honeycomb MCP: Your AI Agent’s New Superpower webinar, you know it was a lively mix of big ideas, demos, and a few laughs about the messy, fast-moving world of AI. Hosted by Austin Parker, Morgante Pell, and James Bland from AWS, the conversation explored how Honeycomb’s new Model Context Protocol (MCP) is changing the way developers and AI agents interact with data.

How to Optimize GPU

The Problem: AI workloads are dynamic, unpredictable, and expensive. Data prep can choke your pipeline, training jobs hog GPUs without awareness, and inference, the most latency-sensitive phase, is notoriously hard to scale efficiently. Worse, traditional infrastructure tools treat GPU as a static commodity, ignoring model intent, workload shape, and sharing capabilities.

Orbital Materials: WorldClass AI Models Built on CivoStack

Daniel Miodovnik, COO of Orbital Materials, explains how the CivoStack enables world‑class AI models that outperform the big‑tech giants. He outlines the power‑draw and cooling of megawatt‑scale GPU racks, the water‑ and CO₂‑intensity of today’s data centres, and why a sovereign, Civo‑based solution is the key to speed, and predictable costs.