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Pulseway's New AI-Powered Workflows: The Next Evolution in IT Automation

Aug 13, 2025 By Pulseway In Pulseway

Efficiency has never been so vital for IT departments and MSPs—it’s a necessity. Endpoints need constant patching, security threats evolve daily, and service requests never stop coming. For many IT teams, the biggest challenge isn’t solving complex problems—it’s finding the time to do it all. That’s why Pulseway’s new AI-powered workflow generator is a breakthrough for IT operations.

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LLM-powered insights into your tracing data: introducing MCP support in Grafana Cloud Traces

Aug 13, 2025 By Joe Elliott In Grafana

Distributed tracing data is a unique and powerful observability signal, allowing you to understand how your services interact and the relationships between them. Sometimes it can be difficult, however, to turn raw tracing data into actionable insights. This is exactly why we introduced Grafana Traces Drilldown, an application that lets you quickly investigate and visualize your tracing data through a simplified, queryless experience.

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7 Essential Tools for a Faster, More Accurate Record-to-Report Process

Aug 13, 2025 By OpsMatters In OpsMatters

The record-to-report (R2R) process is the backbone of financial reporting, turning day-to-day transaction data into accurate financial statements. For finance managers, CFOs, and accountants, a faster and more accurate R2R process means timely insights, fewer errors, and confident decision-making. Yet traditional R2R cycles can be slow and prone to manual errors. In this article, we'll explore the tools for record to report process optimization - from automation platforms to analytics solutions - that can streamline workflows and boost accuracy.

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Ensure Microsoft 365 Works

Aug 12, 2025 By NiCE IT Mgmt In NiCE IT Mgmt

Currently, you’ll hear a lot about Copilot, Microsoft 365 security, and modern workplace innovation. But here’s the question: Who’s making sure it all actually works, every day, without interruption?

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What Is Semantic Intent? Interpreting User Intent in AI Search [Quick Question Ep. 4]

Aug 12, 2025 By Elastic In Elastic

What is semantic intent, and why is it crucial in the age of *AI search?* In this episode of Quick Question, we break down how semantic *intent interprets* the meaning behind your query in semantic search. About Elastic Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale. Elastic’s solutions for search, observability, and security are built on the Elastic Search AI Platform — the development platform used by thousands of companies, including more than 50% of the Fortune 500.

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Discover Agentic AI in Resolve: RITA, Jarvis & the Future of IT Automation

Aug 12, 2025 By Resolve In Resolve

Unlock the next generation of IT automation with Resolve’s groundbreaking agentic AI features. In this video, we introduce powerful new capabilities designed to help IT teams accelerate resolutions, streamline workflow creation, and bring control to enterprise AI strategies within the Resolve platform.

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Resolve

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Grafana Tempo: Performance Moonshots & MCP Server (Community Call August 2025)

Aug 12, 2025 By Grafana In Grafana

We'll have Marty talking about Grafana Tempo Performance Moonshots and Joe will update us with what's new with the MCP Server! Have questions? Please bring them! Can't comment in the chat? You may need to create a channel. Grafana Cloud is the easiest way to get started with Grafana dashboards, metrics, logs, and traces. Our forever-free tier includes access to 10k metrics, 50GB logs, 50GB traces and more.

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What is Shadow AI & What Can You do About It?

Aug 12, 2025 By Ben Botti In Auvik

Artificial intelligence (AI) is now embedded in everyday professional workflows — so much so that 46% of employees say they would continue using AI tools even if their organization banned them. The productivity gains are undeniable, but this widespread, unmonitored use of AI also introduces growing risks around data security, compliance, and governance.

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Why Visibility Is the #1 IT Priority in 2025: Tackling Shadow AI and Emerging Risks

Aug 12, 2025 By Ben Botti In Auvik

AI adoption is progressing at a rapid pace. What started as a trickle of generative tools is now a flood of autonomous agents, custom copilots, and AI-powered SaaS, most of it entering the workplace faster than IT can keep track of.

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Auvik

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RITA: The Chatbot Alternative That Doesn't Waste Your Time

Aug 12, 2025 By Derek Pascarella In Resolve

After years of overhyped pilots and half-baked “AI” assistants, IT leaders are increasingly skeptical of chatbot vendors pitching the same old logic trees that are disguised by prettier interfaces. These leaders don’t want another script engine in Slack; they want fewer tickets, faster resolution, and better employee experiences. That’s where RITA comes in. RITA isn’t just a chatbot alternative.

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