Operations | Monitoring | ITSM | DevOps | Cloud

IT Operations is experiencing lightning-fast change right now. From the emergence of cloud computing to the explosion of data—not to mention ever-present cyber threats—every day is a new day for IT Ops. At BigPanda, we’re laser-focused on making life easier for IT Ops teams, which means we’re staying on top of all this change to help IT Ops keep up.

Enterprise data systems are like busy family households. You see a constant flow of activity to varying degrees from room to room. This activity includes people wandering, opening and closing doors. And then there are other streams constantly flowing through the household- electricity, water, Wi-Fi networks and more. In modern enterprises, the data deluge is a critical issue. While we take the complexity for granted in a household, such is not allowed in a connected enterprise.

The concept of AIOps is simple: Infuse artificial intelligence(AI) into IT to make operations speedier and more efficient. In theory, AIOps at its best should lead to an autonomous IT environment in which functions can run themselves with little or no human intervention. In practicality, the path to this nirvana state is anything but straightforward and raises several questions. Where should you start? How do you measure the value? Is AI ready to scale across production environments?

ScienceLogic customers are well-aware of the challenges inherent with the growing complexity of their IT infrastructures. That’s why you’re making investments in digital transformation and adopted SL1 as your AIOps platform of choice for your IT operations monitoring and management strategy.

Operational Resilience has always been the goal of any financial institutions IT Team but achieving “always available” and “always secure” is more complicated to achieve than many would expect.

Every IT Ops team uses key performance indicators (KPIs) to track metrics that keep them accountable, improving, and contributing to long-term success. But it’s easy for teams to lose sight of what KPIs to use, how many they should use, and how to derive meaning from them. To shed light on what constitutes a meaningful KPI, Sterling Nostedt, BigPanda’s Value and Adoption advisor, hosted a community conversation which spanned across multiple industries.

Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network independently and discuss high-level AIOps and ITOps strategies with their industry peers. In our most recent session, the discussion was geared specifically towards AIOps—its hype and its reality. Here are some quick value takeaways from the conversation.