Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Zero Ticket Video Series - Slow Computer Troubleshooting

“My computer is running slow.” It’s one of the most common service desk tickets. It’s also one of the most automatable. In this episode of the Zero Ticket Video Series, we demonstrate how RITA, Resolve’s AI-powered IT agent, autonomously diagnoses and resolves a slow laptop issue in real time, directly within Microsoft Teams. Watch as RITA: No ticket queues. No manual triage. No escalations.

AI Assistant vs Skylar Advisor

What happens when AI understands your entire environment? With Skylar Advisor, you move beyond prompts and responses and get prioritized guidance based on real operational impact. Skylar Advisor identifies what matters most, explains why it matters, and provides clear next steps so even junior IT professionals can operate with confidence.
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Cisco Live'26 - Amsterdam: Aligning with the AI-Driven Future

The energy at Cisco Live EMEA in Amsterdam (February 9-13, 2026) was primarily driven by groundbreaking AI announcements, & the event provided Fabrix.ai an opportunity to strengthen our strategic position alongside Cisco and Splunk ecosystems. The event’s focus on AI, highlighted by the recent Cisco AI Summit, emphasizes a clear market direction in which Fabrix.ai is perfectly poised to accelerate innovation.

Event Intelligence is Replacing Monitoring - Here's Why That Matters

For more than two decades, monitoring has been the foundation of IT operations. Organizations invested heavily in tools designed to collect metrics, visualize performance, and trigger alerts when thresholds were breached. This model was effective in an era when infrastructure was largely static, workloads were predictable, and system dependencies were relatively easy to trace. That environment no longer exists.

The New Standard for Operational Decision-Making: Why Trustworthy Guidance Matters More Than Ever

Modern IT operations sit at the center of revenue, customer experience, and business continuity. Every decision engineers make influences far more than the technical domain, which is why teams need intelligence they can validate, reasoning they can understand, and guidance they can rely on. In an environment shaped by rapid change and expanding dependencies, decisions must be grounded in accuracy and context to avoid unnecessary risk.

The Fragmentation Tax: What Multi-Tool Incident Response is Really Costing You

Here’s a question that sounds simple but isn’t: When something breaks in your environment, how long does it take your team to agree on what they’re looking at? Not how long it takes to fix it—that’s a different problem. I mean: how long does it take for everyone on the bridge to have the same basic understanding of what’s broken, where it started, and what it’s affecting?