Operations | Monitoring | ITSM | DevOps | Cloud

IT Operations Leaders, Platform Engineering Managers, SRE Team Leads, and DevOps Directors managing complex, multi-tool observability environments who are struggling with alert overload and extended incident resolution times.

Your organization has invested heavily in monitoring tools for application performance, infrastructure monitoring tools for servers and databases, log monitoring tools, network monitoring tools, and third-party monitoring tools for specific services. But the actual problem is your IT team is drowning in that data. A single production issue generates 30+ alerts across applications, databases, servers, and monitoring tools, creating an alert flood that buries the actual problem.

Picture a small B2B software company in the early 2010s. The company grew in the 2000s to a few thousand customers by offering on-prem software to small and medium businesses. Senior leaders had recently decided to offer their software over the web via servers rented from AWS.